Support agreementTime and materialsVER381-AGR251
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since16 Aug 2024Response SLANo SLARate£110/hrNotice—Machines on contract0 of 40
40 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for VER381Active contracts
6
0 expired or cancelled
Annual contract value
£8,938.53
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9801 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 15 seats | Rolling 30d notice · auto-renews | 17 Jun 2027 in 296d | — | £2,990.55 15 x £199.37 | Scheduled | |
| 9925 SOFT | Software support | Software Annual Contract DCS Covers 3 modules · 1 off it → | 3 | 12 months 30d notice · auto-renews | 01 Apr 2027 in 219d | — | £818 3 x £272.67 | Scheduled | |
| 10328 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 19 seats | 12 months 60d notice | 19 Apr 2027 in 237d | — | £168.72 19 x £8.88 | Scheduled | |
| 11007 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 3 | Rolling 60d notice · auto-renews | 24 Nov 2026 in 91d | 21 Apr 2027 | £4,431.54 3 x £1,477.18 | Scheduled | |
| 11233 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 17 seats | 12 months 90d notice · auto-renews | 27 Feb 2027 in 186d | 16 Jul 2027 | £352.41 17 x £20.73 | Scheduled | |
| 11723 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 17 seats | 36 months 30d notice | 31 Mar 2027 in 218d | — | £177.31 17 x £10.43 · 10% off | Scheduled |
Annual value by service line
Active contracts only
Email security£4,431.54
Microsoft 365 licences£2,990.55
Software support£1,649.74
Backup and DR£352.41
Telephony£177.31
Endpoint protection£168.72
Next twelve months
Renewal dates in order
- 24 NovCyber Security Awareness inc GDPREmail security91d
- 27 FebAmber Vault M365 Backup / MailboxBackup and DR186d
- 31 MarMicrosoft Teams PhoneTelephony218d
- 01 AprSoftware Annual ContractSoftware support219d
- 19 AprPatch Manager Servers Ann SubscriptionEndpoint protection237d
- 17 JunAdobe Acrobat Pro EnterpriseMicrosoft 365 licences296d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.