Support agreementManaged contractVER568-AGR786
Covered by a managed support agreement with an agreed SLA.
Customer since05 Oct 2025Response SLA1 hourRateIncludedNotice90 daysMachines on contract32 of 34
2 in-service machines are not on a contractSee which machines →
Contract position
5 contract records for VER568Active contracts
4
1 expired or cancelled
Annual contract value
£8,640.11
Active lines only
Renewals within 90 days
0
£0
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9575 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 32 machines · 2 in service and off it → | 32 | 36 months 90d notice · auto-renews | 22 Feb 2027 in 181d | 23 Aug 2027 | £4,331.12 £1,082.78 quarterly | Scheduled | |
| 10017 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 12 months 90d notice | 15 Jul 2027 in 324d | — | £1,646.6 1 x £1,646.6 · 10% off | Scheduled | |
| 10612 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 33 seats | 12 months 30d notice · auto-renews | 09 Apr 2026 138d ago | 29 Oct 2026 | £4,424.97 33 x £134.09 | Lapsed | |
| 10865 SOFT | Software support | Software Annual Contract DCS Covers 2 modules · 2 off it → | 2 | 12 months 60d notice | 05 Apr 2027 in 223d | — | £195 2 x £97.5 | Scheduled | |
| 11319 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 12 months 60d notice · auto-renews | 11 Apr 2027 in 229d | — | £2,467.39 1 x £2,467.39 | Scheduled |
Annual value by service line
Active contracts only
Managed support£5,977.72
Email security£2,467.39
Software support£2,168.45
Next twelve months
Renewal dates in order
- 22 FebHardware Quarterly ContractManaged support181d
- 05 AprSoftware Annual ContractSoftware support223d
- 11 AprCyber Security Awareness inc GDPREmail security229d
- 15 JulAnnual Additional Server MonitoringManaged support324d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.