Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
108
11 disabled · 15 guests
Assigned licences
104
85% of 123 purchased
Available licences
19
Assignable without purchase
M365 active usage
82%
89 of 108 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
83
20 over four years old
Renewals in 90 days
1
Next: Microsoft 365 Business Standard on 22 Nov 2026
Open support workload
8
136 eligible records in period
Average response
4.2 hr
42 quote, project and install records excluded
Not billed a year
£10,445
83 machines and 6 modules off contract
Customer health
58Needs review▼ 5
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
+1 in period (+0.8%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
104
assigned
- Business Premium45
- Project Plan 321
- Business Basic38
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Support volume trend
Event measure, summed per bucket
42 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.