Support agreementManaged contractWEN060-AGR573
Covered by a managed support agreement with an agreed SLA.
Customer since20 Nov 2021Response SLA8 hoursRateIncludedNotice90 daysMachines on contract53 of 62
9 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for WEN060Active contracts
5
1 expired or cancelled
Annual contract value
£22,171.82
Active lines only
Renewals within 90 days
3
£6,211.84
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9670 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 53 machines · 9 in service and off it → | 53 | 12 months 90d notice | 29 Oct 2026 in 65d | — | £5,584.56 £1,396.14 quarterly | Due in 90 days | |
| 10082 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 42 seats | 12 months 30d notice | 28 Feb 2027 in 187d | — | £8,879.22 42 x £211.41 | Scheduled | |
| 10382 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 52 seats | Rolling 60d notice · auto-renews | 13 Oct 2026 in 49d | — | £563.68 52 x £10.84 | Due in 90 days | |
| 11107 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 40 seats | 12 months 30d notice · auto-renews | 12 Nov 2026 in 79d | 13 Mar 2027 | £63.6 40 x £1.59 · 12.5% off | Due in 90 days | |
| 11517 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 1 | 36 months 90d notice | 13 Jun 2026 73d ago | — | £1,417.26 1 x £1,417.26 | Lapsed | |
| 11736 CON500 | Connectivity | Leased line 500Mb Zen | 4 | 12 months 30d notice | 12 Jan 2027 in 140d | — | £7,080.76 4 x £1,770.19 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£8,879.22
Connectivity£7,080.76
Managed support£5,584.56
Endpoint protection£563.68
Email security£63.6
Next twelve months
Renewal dates in order
- 13 OctPatch Manager PC Ann SubscriptionEndpoint protection49d
- 29 OctHardware Quarterly ContractManaged support65d
- 12 NovHornetsecurity Advanced Threat ProtectionEmail security79d
- 12 JanLeased line 500MbConnectivity140d
- 28 FebAdobe Acrobat Pro EnterpriseMicrosoft 365 licences187d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.