Support agreementTime and materialsWEN190-AGR720
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since09 May 2024Response SLANo SLARate£85/hrNotice—Machines on contract0 of 20
20 in-service machines are not on a contractSee which machines →
Contract position
2 contract records for WEN190Active contracts
2
0 expired or cancelled
Annual contract value
£1,171.32
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9666 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 6 seats | 12 months 30d notice | 20 May 2027 in 268d | 01 Dec 2027 | £1,151.16 6 x £191.86 | Scheduled | |
| 10274 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 6 seats | 12 months 60d notice | 09 Apr 2027 in 227d | — | £20.16 6 x £3.36 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£1,151.16
Email security£20.16
Next twelve months
Renewal dates in order
- 09 AprHornetsecurity Advanced Threat ProtectionEmail security227d
- 20 MayMicrosoft 365 Business StandardMicrosoft 365 licences268d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.