Support agreementManaged contractWEN597-AGR144
Covered by a managed support agreement with an agreed SLA.
Customer since15 Apr 2022Response SLA1 hourRateIncludedNotice30 daysMachines on contract24 of 28
4 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for WEN597Active contracts
5
1 expired or cancelled
Annual contract value
£7,938.04
Active lines only
Renewals within 90 days
0
£0
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9726 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 24 machines · 4 in service and off it → | 24 | 12 months 60d notice · auto-renews | 22 Aug 2027 in 362d | — | £2,875.42 £1,437.71 6 monthly | Scheduled | |
| 10101 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 25 seats | 36 months 60d notice | 15 Mar 2027 in 202d | 05 Oct 2027 | £2,267.5 25 x £90.7 | Scheduled | |
| 10501 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | 12 months 60d notice | 24 Jun 2027 in 303d | 02 Dec 2027 | £1,296.57 1 x £1,296.57 · 12.5% off | Scheduled | |
| 10985 CON500 | Connectivity | Leased line 500Mb Zen | 1 | 12 months 60d notice | 21 Jan 2027 in 149d | — | £1,229.22 1 x £1,229.22 | Scheduled | |
| 11356 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 1 | Rolling 90d notice · auto-renews | 18 Mar 2027 in 205d | 07 Aug 2027 | £269.33 1 x £269.33 | Scheduled | |
| 11787 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 1 | 12 months 60d notice · auto-renews | 06 May 2026 111d ago | — | £2,526.53 1 x £2,526.53 | Lapsed |
Annual value by service line
Active contracts only
Managed support£2,875.42
Microsoft 365 licences£2,267.5
Backup and DR£1,296.57
Connectivity£1,229.22
Telephony£269.33
Next twelve months
Renewal dates in order
- 21 JanLeased line 500MbConnectivity149d
- 15 MarMicrosoft 365 Business PremiumMicrosoft 365 licences202d
- 18 Mar3CX Hosted PBXTelephony205d
- 24 JunAmber Virtual Agent Per VMBackup and DR303d
- 22 AugHardware 6 Mthly ContractManaged support362d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.