Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Pipeline: Sophos firewall + managed AV renewal — Awaiting Third PartyOpportunitiesOwner Alex Vokes. Awaiting third party. Next with Third Party.
- 12 Aug 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode app-consent.
- 31 Jul 2026Pipeline: Multi-site VPN and SD-WAN review — OrderedOpportunitiesOwner Barry Rankin. Order received. Next with Account Manager.
- 31 Jul 2026Finding raised: 21 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 21 Jul 2026Finding raised: 40 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 20 Jul 2026Finding raised: 12 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 07 Jul 2026Finding raised: 1 contract has passed its end dateAlertsSupport · critical · CON-LAPSED
- 30 Jun 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 28 Jun 20263 users removed this monthUsersUser count moved from 19 to 16.
- 14 Jun 2026Licensing Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 06 Jun 2026Finding raised: Microsoft 365 data is older than the configured scheduleAlertsData quality · warning · DQ-M365-FRESHNESS
- 10 May 2026Added 5 licencesLicensingPurchased total 48 → 53.
- 15 Apr 2026Executive Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 06 Mar 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Feb 20262 users added this monthUsersUser count moved from 20 to 22.
- 27 Feb 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 15 Feb 2026Removed 3 licencesLicensingPurchased total 51 → 48.
- 12 Jan 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
Events in view
18 of 29 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.