Support agreementTime and materialsYEA825-AGR922
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since03 Dec 2022Response SLANo SLARate£110/hrNotice—Machines on contract30 of 49
19 in-service machines are not on a contractSee which machines →
Contract position
3 contract records for YEA825Active contracts
3
0 expired or cancelled
Annual contract value
£12,479.73
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9768 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 48 seats | 12 months 90d notice | 21 Jan 2027 in 149d | — | £7,725.6 48 x £160.95 | Scheduled | |
| 9937 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 4 modules → | 4 | 12 months 60d notice | 21 Dec 2026 in 118d | 28 Jul 2027 | £400 4 x £100 | Scheduled | |
| 10416 HPE001 | Hardware maintenance | HPE Foundation Care HPE Covers 30 machines · 19 in service and off it → | 30 | 12 months 90d notice | 25 Jan 2027 in 153d | 21 Jun 2027 | £4,354.13 30 x £145.14 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£7,725.6
Hardware maintenance£4,354.13
Software support£400
Next twelve months
Renewal dates in order
- 21 DecOpera 3 Annual LicenceSoftware support118d
- 21 JanMicrosoft 365 Business StandardMicrosoft 365 licences149d
- 25 JanHPE Foundation CareHardware maintenance153d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.