Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_ald208 Primary key — never changes |
| Account number | ALD208 Links to ticketing and SQL |
| Display name | Alderley Optical Group |
| Primary domain | alderleyoptical.co.uk Microsoft tenant mapping aid |
| Tenant ID | ald208-3522-4f2a-9c31-451293 |
| SQL external key | ALD208 |
| Account manager | Rachel Byrne |
| Status | Active |
| Created | 27 May 2025 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | GDAP / partner delegated |
| Relationship state | active Expiry 03 Sep 2027 |
| Last successful sync | 08 Aug 2026 21:00 UTC 2 weeks ago |
| Last attempt | 24 Aug 2026 18:00 UTC Result: partial |
| M365 data quality | Partial |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Alderley Optical Group
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Jasmine AshbyPrimary | Operations Manager | [email protected] | 01756 515382 | Day-to-day escalation contact |
| Sophia Marsh | IT Coordinator | [email protected] | 01888 823539 | Internal technical contact |
| Noah Halstead | Finance Manager | [email protected] | 01276 583650 | Handles purchase orders and renewals |
Prototype controls
Demo-only switches for showing how the phases differ
ALD208 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.