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DCS
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Alderley Optical Group

ALD208ActiveManaged contract

alderleyoptical.co.uk · Healthcare · Account manager Rachel Byrne

Microsoft 365Partial2 weeks agoSupport & assets (SQL)Healthy15 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Showing last known good Microsoft 365 data. The most recent collection is older than the configured schedule. Last successful refresh 08 Aug 2026 21:00 UTC. View connection status

Showing this year · figures use the latest valid snapshot in the period.

Microsoft 365

Latest snapshot 23 Aug 2026
Active users
348
35 disabled · 34 guests
Assigned licences
314
81% of 386 purchased
Available licences
72
Assignable without purchase
M365 active usage
93%
325 of 348 enabled users

Service and health

Support, contract and asset data from the DCS API
Assets in service
214
51 over four years old
Renewals in 90 days
4
Next: Opera 3 Annual Licence on 10 Sep 2026
Open support workload
19
599 eligible records in period
Average response
4.2 hr
217 quote, project and install records excluded
Not billed a year
£3,015
21 machines and 1 modules off contract
Customer health
54At risk 3

User count trend

01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month

+6 in period (+1.6%)

Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.

Licence mix

Assigned licences at 23 Aug 2026

314
assigned
  • Business Premium167
  • Visio Plan 282
  • Teams Essentials39
  • Exchange Online P126

Microsoft 365 adoption trend

Share of enabled users active in each period

Microsoft usage reports can lag by up to 48 hours.

Licence utilisation

Assigned against purchased, by product

Business Premium167/205
Visio Plan 282/100
Teams Essentials39/48
Exchange Online P126/33
Open licensing module

Support volume trend

Event measure, summed per bucket

217 excluded records

Excluded records are shown for volume context only and never affect response, resolution or SLA figures.

Asset age profile

In-service assets by age band

Expected lifecycle thresholds are configurable per asset class.

Findings for review1 critical8 warning4 information