Support agreementManaged contractBRA066-AGR408
Covered by a managed support agreement with an agreed SLA.
Customer since14 Oct 2022Response SLA8 hoursRateIncludedNotice60 daysMachines on contract305 of 315
10 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for BRA066Active contracts
7
0 expired or cancelled
Annual contract value
£87,092.17
Active lines only
Renewals within 90 days
1
£34,691.22
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9504 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 305 machines · 10 in service and off it → | 305 | 36 months 30d notice · auto-renews | 02 Mar 2027 in 189d | — | £38,410.56 £19,205.28 6 monthly | Scheduled | |
| 10147 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 306 seats | 36 months 60d notice · auto-renews | 27 Sep 2026 in 33d | — | £34,691.22 306 x £113.37 | Due in 90 days | |
| 10415 SOFT | Software support | Software Annual Contract DCS Covers 2 modules · 1 off it → | 2 | Rolling 90d notice · auto-renews | 17 Apr 2027 in 235d | — | £495 2 x £247.5 | Scheduled | |
| 10869 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 278 seats | 12 months 30d notice · auto-renews | 06 Jan 2027 in 134d | — | £2,310.18 278 x £8.31 | Scheduled | |
| 11480 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 1 | 12 months 90d notice · auto-renews | 21 Aug 2027 in 361d | 05 Feb 2028 | £2,350.01 1 x £2,350.01 | Scheduled | |
| 11676 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 7 | 36 months 90d notice | 07 Aug 2027 in 347d | 23 Jan 2028 | £8,131.62 7 x £1,161.66 | Scheduled | |
| 12212 DEL003 | Hardware maintenance | Dell ProSupport - 3 year Dell | 1 | 12 months 30d notice | 06 May 2027 in 254d | — | £703.58 1 x £703.58 · 12.5% off | Scheduled |
Annual value by service line
Active contracts only
Managed support£38,410.56
Microsoft 365 licences£34,691.22
Telephony£8,131.62
Backup and DR£2,350.01
Endpoint protection£2,310.18
Hardware maintenance£703.58
Software support£495
Next twelve months
Renewal dates in order
- 27 SepMicrosoft 365 Business StandardMicrosoft 365 licences33d
- 06 JanPatch Manager Servers Ann SubscriptionEndpoint protection134d
- 02 MarHardware 6 Mthly ContractManaged support189d
- 17 AprSoftware Annual ContractSoftware support235d
- 06 MayDell ProSupport - 3 yearHardware maintenance254d
- 07 Aug3CX Hosted PBXTelephony347d
- 21 AugAmber Vault Cloud Backup 3.5TBBackup and DR361d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.