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Bramley Retail Group

BRA066ActiveManaged contract

bramleyretail.co.uk · Retail · Account manager Priya Raman

Microsoft 365Healthy3 days agoSupport & assets (SQL)Healthy22 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Pipeline: Warranty extension - 3 year onsite — With CustomerOpportunities
    Owner Rob Hall. Order received. Next with Customer.
    22 Aug 2026
  2. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode gdap.
    22 Aug 2026
  3. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    05 Aug 2026
  4. 12 users added this monthUsers
    User count moved from 339 to 351.
    28 Jul 2026
  5. Pipeline: Sophos firewall + managed AV renewal — LostOpportunities
    Owner Alex Vokes. No response. Next with Supplier.
    25 Jul 2026
  6. Licensing Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    18 Jul 2026
  7. Finding raised: Email security is not on a DCS contractAlerts
    Security validation · information · CON-NO-EMAIL-SECURITY
    16 Jul 2026
  8. 8 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jul 2026
  9. Added 6 licencesLicensing
    Purchased total 385 → 391.
    28 Jun 2026
  10. 9 users added this monthUsers
    User count moved from 326 to 335.
    28 Jun 2026
  11. Finding raised: 103 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    25 Jun 2026
  12. Finding raised: 157 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    21 Jun 2026
  13. 10 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jun 2026
  14. Finding raised: 8 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    06 Jun 2026
  15. 4 users added this monthUsers
    User count moved from 320 to 324.
    28 May 2026
  16. Added 3 licencesLicensing
    Purchased total 382 → 385.
    17 May 2026
  17. 8 assets added to inventoryAssets
    Recorded by the operational source system.
    15 May 2026
  18. Finding raised: 84 devices beyond their expected lifecycleAlerts
    Device lifecycle · warning · AST-AGE
    11 May 2026
  19. Finding raised: 2 devices running an unsupported operating systemAlerts
    Device lifecycle · critical · AST-OS-UNSUPPORTED
    02 May 2026
  20. 5 users removed this monthUsers
    User count moved from 325 to 320.
    28 Apr 2026
  21. 7 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Apr 2026
  22. Technical Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    30 Mar 2026
  23. 11 users removed this monthUsers
    User count moved from 338 to 327.
    28 Mar 2026
  24. 10 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Mar 2026
  25. Executive Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    28 Feb 2026
  26. 11 users removed this monthUsers
    User count moved from 353 to 342.
    28 Feb 2026
  27. 5 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  28. 6 users removed this monthUsers
    User count moved from 362 to 356.
    28 Jan 2026
  29. 8 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jan 2026

Events in view

29 of 66 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.