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DCS
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Bramley Retail Group

BRA066ActiveManaged contract

bramleyretail.co.uk · Retail · Account manager Priya Raman

Microsoft 365Healthy3 days agoSupport & assets (SQL)Healthy22 hr ago

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings

Customer master data

Immutable internal identity with external mapping keys

Internal CustomerId
cus_bra066
Primary key — never changes
Account number
BRA066
Links to ticketing and SQL
Display name
Bramley Retail Group
Primary domain
bramleyretail.co.uk
Microsoft tenant mapping aid
Tenant ID
bra066-9169-4f2a-9c31-202530
SQL external key
BRA066
Account manager
Priya Raman
Status
Active
Created
23 Mar 2025

Connection and collection

Authentication mode is independent of the data model

Auth method
GDAP / partner delegated
Relationship state
active
Expiry 19 Jan 2027
Last successful sync
22 Aug 2026 18:00 UTC
3 days ago
Last attempt
24 Aug 2026 11:00 UTC
Result: success
M365 data quality
Healthy
SQL data quality
Healthy
Mapped to the DCS API
Schedule
Weekly — users, licences, usage reports
Configurable per dataset and customer
Connection changes require the administrator role.

Branding

Saved once and reused automatically for future dashboards and packs

Editable
Customer logo

PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.

Meeting pack preview
Bramley Retail Group

Saved branding is applied to this customer's dashboard, exports and every future meeting pack.

Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.

Customer contacts

Who to speak to. Used for meeting invitations and pipeline follow-up.

NameRoleEmailPhoneNotes
Marcus OkonkwoPrimaryOperations Manager[email protected]01877 891260Day-to-day escalation contact
Omar HainesFinance Manager[email protected]01876 205042Handles purchase orders and renewals
Olivia AshbyIT Coordinator[email protected]01513 263163Internal technical contact

Prototype controls

Demo-only switches for showing how the phases differ

BRA066 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.