Support agreementTime and materialsSupport is billed by the hour. No SLA commitment and no proactive cover.
View contracts and renewals →Total assets
16
15 in service
Beyond expected life
4
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
7
0 expiring within 90 days
On contract
9
60% of in-service machines
Maintenance a year
£800.21
£800.21 per invoice · annual
Not billed
£1,295
6 in-service machines off maintenance
Maintenance reconciliation
Contract 10743 · PRO104 · billed annual
On maintenance
9
billed £800.21 per invoice
Annualised
£800.21
£800 at standard rates
In service, off maintenance
6
£1,295 a year at standard rates
Correctly excluded
1
Spare, retired or awaiting disposal
6 machines are in service without maintenance cover. At standard rates that is £1,295 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
15
in service
- Laptop4
- Wireless AP3
- Server2
- Firewall2
- Desktop1
- Mobile1
- Printer1
- Switch1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Dell Latitude 5440 BRA403-AST-0001 · DE471698D | Laptop | Charlie Barnes | Head Office | Windows 11 Pro 24H2 | 14 Jun 2023 | In warranty 13 Jun 2027 |
| Apple MacBook Pro 14 BRA403-AST-0002 · AP552334D | Laptop | Sophia Kowalski | Head Office | macOS 13 | 19 Aug 2020 | Expired 18 Aug 2024 |
| HP EliteBook 840 G9 BRA403-AST-0003 · HP295257A | Laptop | Olivia Marsh | Head Office | Windows 11 Pro 23H2 | 08 Dec 2021 | Expired 07 Dec 2024 |
| Dell Latitude 5440 BRA403-AST-0004 · DE651293C | Laptop | Farrah Barnes | Head Office | Windows 11 Pro 23H2 | 25 Jun 2022 | Expired 24 Jun 2026 |
| HP ProDesk 400 G7 BRA403-AST-0005 · HP228806C | Desktop | Dominic Pritchard | Head Office | Windows 11 Pro 24H2 | 11 Nov 2024 | In warranty 10 Nov 2028 |
| Samsung Galaxy S23 BRA403-AST-0006 · SA130381A | Mobile | Arthur Rowley | Branch | iOS 18 | 15 Nov 2023 | Expired 14 Nov 2025 |
| Dell PowerEdge R640 BRA403-AST-0007 · DE944382A | Server | Head Office | Windows Server 2022 | 22 Jan 2025 | In warranty 21 Jan 2029 | |
| HPE ProLiant DL380 Gen10 BRA403-AST-0008 · HP171226B | Server | Head Office | Windows Server 2022 | 02 Mar 2025 | In warranty 01 Mar 2028 | |
| Brother MFC-L8690 BRA403-AST-0009 · BR734533A | Printer | Head Office | Embedded firmware | 24 May 2025 | In warranty 24 May 2027 | |
| Draytek Vigor 2927 BRA403-AST-0010 · DR676166A | Firewall | Head Office | Fireware 12.10 | 16 Jul 2025 | In warranty 16 Jul 2027 | |
| WatchGuard T85-W BRA403-AST-0011 · WA865437D | Firewall | Head Office | Fireware 12.10 | 21 Mar 2026 | In warranty 21 Mar 2027 | |
| Ubiquiti USW-Pro-24 BRA403-AST-0012 · UB171070A | Switch | Branch | Managed firmware | 21 Feb 2023 | Expired 21 Feb 2024 | |
| Netgear GS724T BRA403-AST-0013 · NE758958B | Switch | Head Office | Managed firmware | 18 Aug 2025 | In warranty 18 Aug 2027 | |
| Ubiquiti UAP-AC-PRO BRA403-AST-0014 · UB838793A | Wireless AP | Remote | Vendor firmware | 24 Aug 2019 | Expired 23 Aug 2021 | |
| Aruba AP-515 BRA403-AST-0015 · AR439234D | Wireless AP | Head Office | UniFi 8.x | 17 Nov 2021 | Expired 17 Nov 2022 | |
| Ruckus R550 BRA403-AST-0016 · RU300778C | Wireless AP | Branch | UniFi 8.x | 16 Mar 2024 | In warranty 15 Mar 2028 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 4 | 2 | 2 | 50% |
| Desktop | 1 | 1 | 0 | 100% |
| Server | 2 | 0 | 2 | 0% |
| Printer | 1 | 1 | 0 | 100% |
| Firewall | 2 | 1 | 1 | 50% |
| Switch | 1 | 1 | 0 | 100% |
| Wireless AP | 3 | 2 | 1 | 67% |
| Mobile | 1 | 1 | 0 | 100% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.