Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 20 Aug 2026Pipeline: Meeting room AV + Teams Rooms rollout — With CustomerOpportunitiesOwner Ben King. Meeting completed. Next with Customer.
- 13 Aug 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 31 Jul 2026Pipeline: Business Premium licence uplift — With CustomerOpportunitiesOwner Rob Hall. Call made. Next with Customer.
- 31 Jul 2026Finding raised: Endpoint protection is not on a DCS contractAlertsSecurity validation · warning · CON-NO-ENDPOINT-PROTECTION
- 29 Jul 2026Microsoft 365 sync partialSyncDatasets: users, licences, usage reports. Auth mode delegated-fallback.
- 24 Jul 2026Finding raised: 1 contract up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 19 Jul 2026Finding raised: 21 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 03 Jul 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 27 May 2026Finding raised: 15 machines supported on a time and materials basisAlertsSupport · information · CON-NO-MANAGED
- 25 May 2026Finding raised: MFA registration at 83% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 07 May 2026Support Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Mar 20263 users added this monthUsersUser count moved from 30 to 33.
- 28 Feb 2026Support Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 28 Feb 2026Support Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 26 Feb 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 04 Feb 2026Executive Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
Events in view
16 of 26 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.