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Calder Property Associates

CAL857OnboardingManaged contract

calderproperty.co.uk · Property · Account manager Priya Raman · Calder Group (head office of 3)

Microsoft 365Healthy28 hr agoSupport & assets (SQL)Healthy8 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Showing this year · figures use the latest valid snapshot in the period.

Microsoft 365

Latest snapshot 23 Aug 2026
Active users
276
21 disabled · 11 guests
Assigned licences
258
86% of 300 purchased
Available licences
42
Assignable without purchase
M365 active usage
87%
241 of 276 enabled users

Service and health

Support, contract and asset data from the DCS API
Assets in service
222
46 over four years old
Renewals in 90 days
3
Next: Annual Additional Server Monitoring on 28 Aug 2026
Open support workload
10
420 eligible records in period
Average response
5.2 hr
156 quote, project and install records excluded
Not billed a year
£2,110
6 machines and 11 modules off contract
Customer health
63Needs review 5

User count trend

01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month

+10 in period (+3.5%)

Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.

Licence mix

Assigned licences at 23 Aug 2026

258
assigned
  • Visio Plan 285
  • Microsoft 365 E555
  • Microsoft 365 E345
  • Business Standard73

Microsoft 365 adoption trend

Share of enabled users active in each period

Microsoft usage reports can lag by up to 48 hours.

Licence utilisation

Assigned against purchased, by product

Visio Plan 285/99
Microsoft 365 E555/63
Microsoft 365 E345/52
Business Standard73/86
Open licensing module

Support volume trend

Event measure, summed per bucket

156 excluded records

Excluded records are shown for volume context only and never affect response, resolution or SLA figures.

Asset age profile

In-service assets by age band

Expected lifecycle thresholds are configurable per asset class.

Findings for review0 critical6 warning3 information