Support agreementManaged contractCAL857-AGR439
Covered by a managed support agreement with an agreed SLA.
Customer since20 Sep 2025Response SLA8 hoursRateIncludedNotice90 daysMachines on contract216 of 222
6 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for CAL857Active contracts
8
0 expired or cancelled
Annual contract value
£69,003.17
Active lines only
Renewals within 90 days
3
£31,980.24
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9586 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 216 machines · 6 in service and off it → | 216 | Rolling 30d notice · auto-renews | 24 Sep 2026 in 30d | — | £28,694.4 £7,173.6 quarterly | Due now | |
| 9991 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 36 months 30d notice | 28 Aug 2026 in 3d | — | £2,354.36 1 x £2,354.36 | Due now | |
| 10593 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 258 seats | Rolling 90d notice · auto-renews | 31 Jan 2027 in 159d | 12 Aug 2027 | £31,942.98 258 x £123.81 | Scheduled | |
| 10949 ESE052 | Endpoint protection | ESET PROTECT Entry ESET | 207 seats | Rolling 30d notice · auto-renews | 22 Jul 2027 in 331d | 27 Jan 2028 | £1,372.41 207 x £6.63 | Scheduled | |
| 11456 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 231 seats | 36 months 30d notice | 23 Aug 2027 in 363d | — | £649.11 231 x £2.81 | Scheduled | |
| 11918 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | Rolling 60d notice · auto-renews | 23 Apr 2027 in 241d | — | £2,622.54 1 x £2,622.54 | Scheduled | |
| 11976 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | 12 months 60d notice | 27 Jul 2027 in 336d | — | £435.89 1 x £435.89 | Scheduled | |
| 12680 PRO104 | Hardware maintenance | DCS EHC ML350 G9 24 x 7 DCS | 1 | 36 months 30d notice | 06 Sep 2026 in 12d | — | £931.48 1 x £931.48 | Due now |
Annual value by service line
Active contracts only
Microsoft 365 licences£31,942.98
Managed support£31,048.76
Backup and DR£2,622.54
Endpoint protection£1,372.41
Hardware maintenance£931.48
Email security£649.11
Connectivity£435.89
Next twelve months
Renewal dates in order
- 28 AugAnnual Additional Server MonitoringManaged support3d
- 06 SepDCS EHC ML350 G9 24 x 7Hardware maintenance12d
- 24 SepHardware Quarterly ContractManaged support30d
- 31 JanMicrosoft 365 Business PremiumMicrosoft 365 licences159d
- 23 AprAmber Virtual Agent Per VMBackup and DR241d
- 22 JulESET PROTECT EntryEndpoint protection331d
- 27 Jul1&1 Domain 1 Year RenewalConnectivity336d
- 23 AugHornetSecurity 365 T P BusinessEmail security363d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.