Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 13 Aug 2026Pipeline: 45-seat Microsoft 365 E3 migration + Intune — With CustomerOpportunitiesOwner Ben King. Quote prepared. Next with Customer.
- 10 Aug 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode disconnected.
- 09 Aug 2026Added 5 licencesLicensingPurchased total 40 → 45.
- 07 Aug 2026Finding raised: SLA achievement at 88.9% over the last 90 daysAlertsSupport · information · SUP-SLA
- 20 Jun 2026Finding raised: 2 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 19 Jun 2026Finding raised: 11 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 21 May 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 21 May 2026Finding raised: 10 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 13 May 2026Finding raised: 27 machines supported on a time and materials basisAlertsSupport · information · CON-NO-MANAGED
- 19 Mar 2026Licensing Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Feb 20263 users added this monthUsersUser count moved from 37 to 40.
- 22 Feb 2026Added 5 licencesLicensingPurchased total 37 → 42.
- 21 Feb 2026Executive Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 15 Feb 2026Licensing Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 28 Jan 20264 users added this monthUsersUser count moved from 33 to 37.
- 18 Jan 2026Licensing Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 11 Jan 2026Added 3 licencesLicensingPurchased total 34 → 37.
Events in view
17 of 26 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.