Support agreementManaged contractEAS019-AGR649
Covered by a managed support agreement with an agreed SLA.
Customer since13 Jul 2021Response SLA4 hoursRateIncludedNotice90 daysMachines on contract44 of 48
4 in-service machines are not on a contractSee which machines →
Contract position
5 contract records for EAS019Active contracts
5
0 expired or cancelled
Annual contract value
£15,176.12
Active lines only
Renewals within 90 days
1
£319.68
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9685 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 44 machines · 4 in service and off it → | 44 | 12 months 60d notice · auto-renews | 01 Jul 2027 in 310d | — | £5,190.82 £2,595.41 6 monthly | Scheduled | |
| 10032 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 34 seats | 12 months 90d notice | 29 Apr 2027 in 247d | — | £7,256.28 34 x £213.42 | Scheduled | |
| 10574 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 11 modules · 1 off it → | 11 | 12 months 60d notice | 03 Apr 2027 in 221d | 04 Oct 2027 | £1,910 11 x £173.64 | Scheduled | |
| 10789 ESE052 | Endpoint protection | ESET PROTECT Entry ESET | 37 seats | 36 months 60d notice | 23 Nov 2026 in 90d | 18 Feb 2027 | £319.68 37 x £8.64 | Due in 90 days | |
| 11404 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 12 months 60d notice | 14 Mar 2027 in 201d | — | £499.34 1 x £499.34 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£7,256.28
Managed support£5,190.82
Software support£780.7
Email security£499.34
Endpoint protection£319.68
Next twelve months
Renewal dates in order
- 23 NovESET PROTECT EntryEndpoint protection90d
- 14 MarCyber Security Awareness inc GDPREmail security201d
- 03 AprOpera 3 Annual LicenceSoftware support221d
- 29 AprAdobe Acrobat Pro EnterpriseMicrosoft 365 licences247d
- 01 JulHardware 6 Mthly ContractManaged support310d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.