Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 22 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode app-consent.
- 21 Aug 2026Pipeline: Managed IT support contract (24 users) — Open / OtherOpportunitiesOwner Rob Hall. Meeting booked. Next with Account Manager.
- 11 Aug 2026Licensing Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 25 Jul 2026Pipeline: Cloud backup + DR for 3 sites — DCS Action RequiredOpportunitiesOwner Ben King. Follow-up sent. Next with DCS.
- 25 Jul 2026Finding raised: 27 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 22 Jul 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 19 Jul 2026Added 8 licencesLicensingPurchased total 47 → 55.
- 14 Jun 2026Finding raised: 4 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 14 Jun 2026Finding raised: 1 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 28 May 20263 users added this monthUsersUser count moved from 26 to 29.
- 24 May 2026Added 5 licencesLicensingPurchased total 44 → 49.
- 23 May 2026Finding raised: 12 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 22 May 2026Support Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 18 May 2026Licensing Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 12 May 2026Finding raised: 10 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 15 Apr 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 22 Feb 2026Executive Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 15 Feb 20262 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
18 of 29 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.