Software position
12 licensed products on the registerProducts
12
11 on a support contract
Not on contract
1
£150 a year at listed rates
Annual support value
£1,910
Contract 10574 · O3MAIN
Support calls
6
£150 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation | T70349 | Workstations | On contract 10574 | £80 |
| O3NUS | Opera 3 Current Users | T80072 | Server - Sql1 | On contract 10574 | £375 |
| O3SAL | Opera 3 Sales Ledger Version 11.0.1 | T37553 | Server - Ap-Host | On contract 10574 | £20 |
| O3PUR | Opera 3 Purchase Ledger Version 2.9.11 | T76487 | Server - Ap-Host | On contract 10574 | £150 |
| O3NOM | Opera 3 Nominal Ledger | T94591 | Workstations | On contract 10574 | £120 |
| O3INV | Opera 3 Invoicing | T73703 | Terminal server | On contract 10574 | £375 |
| O3POP | Opera 3 Purchase Order Processing Version 7.5.9 | T70777 | Server - Ap-Host | On contract 10574 | £180 |
| O3SCT | Opera 3 Stock Control | T50388 | Workstations | On contract 10574 | £15 |
| O3COS | Opera 3 Costing | T62525 | Server - Sql1 | On contract 10574 | £120 |
| O3PAY | Opera 3 Payroll & HR Version 11.0.1 | T17411 | Server - Ap-Host | Not on contract | — |
| O3REP | Opera 3 Reporter | T66224 | Workstations | On contract 10574 | £100 |
| O3CRE | Opera 3 Credit Management | T48238 | Server - Ap-Host | On contract 10574 | £375 |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- On contractStock take variance queryOpera 3 Stock Control · Kelly Gregory · 21 Aug 2026
- On contractNominal period end would not runOpera 3 Invoicing · Julie Herbert · 14 Jul 2026
- On contractYear end routine walkthroughOpera 3 Purchase Ledger · Kelly Gregory · 09 Jul 2026
- On contractPurchase order print alignmentOpera 3 Current Users · Anne-Marie Cable · 28 Aug 2025
- On contractInvoice imported twice from the job systemOpera 3 Costing · Anne-Marie Cable · 26 Jun 2025
- £150Backup of the data directory verifiedOpera 3 Payroll & HR · Anne-Marie Cable · 14 Feb 2025
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.