Support agreementTime and materialsSupport is billed by the hour. No SLA commitment and no proactive cover.
View contracts and renewals →Total assets
16
14 in service
Beyond expected life
4
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
8
1 expiring within 90 days
On contract
8
57% of in-service machines
Maintenance a year
£819.66
£819.66 per invoice · annual
Not billed
£585
6 in-service machines off maintenance
Maintenance reconciliation
Contract 10074 · DEL003 · billed annual
On maintenance
8
billed £819.66 per invoice
Annualised
£819.66
£795 at standard rates
In service, off maintenance
6
£585 a year at standard rates
Correctly excluded
2
Spare, retired or awaiting disposal
6 machines are in service without maintenance cover. At standard rates that is £585 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
14
in service
- Laptop4
- Printer2
- Firewall2
- Switch2
- Wireless AP2
- Desktop1
- Mobile1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Dell Latitude E7470 EAS649-AST-0001 · DE816374D | Laptop | Isla Halstead | Site 2 | Windows 10 Pro 22H2 | 23 Sep 2020 | Expired 22 Sep 2024 |
| Dell Latitude 7420 EAS649-AST-0002 · DE791168B | Laptop | Jasmine Vaughan | Head Office | Windows 11 Pro 24H2 | 09 May 2024 | Expired 09 May 2025 |
| Dell Latitude 5440 EAS649-AST-0003 · DE684554B | Laptop | Jasmine Vaughan | Branch | Windows 11 Pro 23H2 | 25 Feb 2024 | Expired 24 Feb 2026 |
| Dell Latitude E7470 EAS649-AST-0004 · DE792060D | Laptop | Maya Rowley | Head Office | Windows 11 Pro 24H2 | 13 Oct 2022 | Expiring soon 12 Oct 2026 |
| HP ProDesk 400 G7 EAS649-AST-0005 · HP739821A | Desktop | Isla Halstead | Branch | Windows 10 Pro 21H2 | 01 Apr 2020 | Expired 01 Apr 2023 |
| Samsung Galaxy S23 EAS649-AST-0006 · SA466543D | Mobile | Idris Grierson | Head Office | iOS 18 | 17 Dec 2021 | Expired 17 Dec 2023 |
| HPE ProLiant DL360 Gen9 EAS649-AST-0007 · HP248564A | Server | Head Office | Windows Server 2022 | 11 Dec 2023 | In warranty 10 Dec 2027 | |
| HP LaserJet M480 EAS649-AST-0008 · HP687461C | Printer | Head Office | Embedded firmware | 27 Apr 2026 | In warranty 26 Apr 2029 | |
| Kyocera ECOSYS M5526 EAS649-AST-0009 · KY711564A | Printer | Remote | Embedded firmware | 03 Mar 2024 | Expired 03 Mar 2026 | |
| WatchGuard T85-W EAS649-AST-0010 · WA419035B | Firewall | Branch | DrayOS 4.4 | 11 Feb 2020 | Expired 10 Feb 2023 | |
| WatchGuard T85-W EAS649-AST-0011 · WA629628C | Firewall | Branch | Fireware 12.10 | 26 Nov 2023 | In warranty 25 Nov 2026 | |
| Ubiquiti USW-Pro-24 EAS649-AST-0012 · UB360375B | Switch | Branch | Managed firmware | 28 Dec 2022 | Expired 27 Dec 2024 | |
| HPE Aruba 2530 EAS649-AST-0013 · HP931793A | Switch | Head Office | Managed firmware | 24 Nov 2024 | In warranty 23 Nov 2028 | |
| Ruckus R550 EAS649-AST-0014 · RU677615B | Wireless AP | Head Office | UniFi 8.x | 24 Oct 2023 | In warranty 23 Oct 2027 | |
| Aruba AP-515 EAS649-AST-0015 · AR767543D | Wireless AP | Head Office | Vendor firmware | 18 Jan 2025 | In warranty 17 Jan 2029 | |
| Ubiquiti U6-Pro EAS649-AST-0016 · UB740022D | Wireless AP | Head Office | UniFi 8.x | 19 Apr 2026 | In warranty 18 Apr 2029 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 4 | 2 | 2 | 50% |
| Desktop | 1 | 1 | 0 | 100% |
| Printer | 2 | 1 | 1 | 50% |
| Firewall | 2 | 1 | 1 | 50% |
| Switch | 2 | 2 | 0 | 100% |
| Wireless AP | 2 | 1 | 1 | 50% |
| Mobile | 1 | 0 | 1 | 0% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.