Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode delegated-fallback.
- 15 Aug 2026Pipeline: Warranty extension - 3 year onsite — Awaiting Third PartyOpportunitiesOwner Ben King. Quote prepared. Next with Third Party.
- 28 Jul 20263 users added this monthUsersUser count moved from 63 to 66.
- 21 Jul 2026Finding raised: 2 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 19 Jul 2026Finding raised: MFA registration at 75% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 08 Jul 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 04 Jul 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 28 Jun 20264 users added this monthUsersUser count moved from 58 to 62.
- 14 Jun 2026Added 7 licencesLicensingPurchased total 86 → 93.
- 31 May 2026Added 7 licencesLicensingPurchased total 79 → 86.
- 29 May 2026Finding raised: 3 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 18 May 2026Finding raised: 15 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 08 May 2026Finding raised: 10 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 01 May 2026Finding raised: 18 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 15 Apr 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 01 Apr 2026Technical Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 16 Mar 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Feb 20265 users removed this monthUsersUser count moved from 63 to 58.
- 16 Feb 2026Executive Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
Events in view
19 of 36 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.