Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
20
2 disabled · 1 guests
Assigned licences
19
61% of 31 purchased
Available licences
12
Assignable without purchase
M365 active usage
75%
15 of 20 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
20
4 over four years old
Renewals in 90 days
3
Next: Microsoft 365 Business Premium on 28 Sep 2026
Open support workload
0
6 eligible records in period
Average response
4.9 hr
5 quote, project and install records excluded
Not billed a year
£4,165
20 machines and 12 modules off contract
Customer health
84Good▼ 2
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
-8 in period (-26.7%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
19
assigned
- Business Premium9
- Teams Essentials10
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Support volume trend
Event measure, summed per bucket
5 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.