Support agreementTime and materialsSupport is billed by the hour. No SLA commitment and no proactive cover.
View contracts and renewals →Total assets
22
20 in service
Beyond expected life
5
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
8
1 expiring within 90 days
On contract
0
0% of in-service machines
Maintenance a year
£0
No hardware contract
Not billed
£2,465
20 in-service machines off maintenance
Maintenance reconciliation
No hardware maintenance contract in place
On maintenance
0
billed £0 per invoice
Annualised
£0
£0 at standard rates
In service, off maintenance
20
£2,465 a year at standard rates
Correctly excluded
2
Spare, retired or awaiting disposal
20 machines are in service without maintenance cover. At standard rates that is £2,465 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
20
in service
- Laptop8
- Desktop2
- Mobile2
- Printer2
- Firewall2
- Wireless AP2
- Server1
- Switch1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| HP ProBook 450 G6 ESC438-AST-0001 · HP888387C | Laptop | Rhys Rowley | Head Office | Windows 10 Pro 22H2 | 20 Aug 2019 | Expired 19 Aug 2020 |
| Dell Latitude 5440 ESC438-AST-0002 · DE490038D | Laptop | Jack Whitfield | Branch | Windows 11 Pro 23H2 | 25 Jan 2026 | In warranty 25 Jan 2028 |
| Lenovo ThinkPad T14 ESC438-AST-0003 · LE691351B | Laptop | Lena Fletcher | Head Office | Windows 11 Pro 23H2 | 07 Jun 2025 | In warranty 06 Jun 2028 |
| Dell Latitude 5440 ESC438-AST-0004 · DE180535D | Laptop | Bethan Jameson | Head Office | Windows 11 Pro 24H2 | 02 Sep 2025 | In warranty 02 Sep 2027 |
| Dell Latitude 7420 ESC438-AST-0005 · DE110367B | Laptop | Olivia Haines | Branch | Windows 10 Pro 22H2 | 29 Apr 2020 | Expired 28 Apr 2024 |
| Dell Latitude 5440 ESC438-AST-0006 · DE149290D | Laptop | Theo Ashby | Head Office | Windows 11 Pro 24H2 | 22 May 2022 | Expired 21 May 2026 |
| Lenovo ThinkPad T14 ESC438-AST-0007 · LE231325A | Laptop | Ava Kowalski | Head Office | Windows 11 Pro 24H2 | 10 Dec 2021 | Expired 10 Dec 2023 |
| Dell Latitude 5440 ESC438-AST-0008 · DE832776D | Laptop | Olivia Haines | Site 2 | Windows 11 Pro 23H2 | 14 Mar 2026 | In warranty 13 Mar 2028 |
| Dell OptiPlex 7010 ESC438-AST-0009 · DE595611D | Desktop | Rhys Rowley | Head Office | Windows 10 Pro 21H2 | 25 Jul 2022 | Expired 24 Jul 2025 |
| Dell OptiPlex 3050 ESC438-AST-0010 · DE422302D | Desktop | Ava Ashby | Remote | Windows 10 Pro 22H2 | 29 Oct 2024 | Expiring soon 29 Oct 2026 |
| HP ProDesk 400 G7 ESC438-AST-0011 · HP857534C | Desktop | Samir Mensah | Head Office | Windows 11 Pro 24H2 | 03 Jul 2025 | Expired 03 Jul 2026 |
| Lenovo ThinkCentre M70q ESC438-AST-0012 · LE434429C | Desktop | Samir Mensah | Head Office | Windows 10 Pro 22H2 | 20 Jun 2023 | Expired 19 Jun 2025 |
| Apple iPhone 14 ESC438-AST-0013 · AP726238B | Mobile | Lena Fletcher | Branch | Android 13 | 08 May 2025 | In warranty 07 May 2028 |
| Samsung Galaxy S23 ESC438-AST-0014 · SA848529C | Mobile | Rhys Rowley | Head Office | iOS 18 | 06 Sep 2022 | Expired 05 Sep 2024 |
| Dell PowerEdge R640 ESC438-AST-0015 · DE292892C | Server | Remote | Windows Server 2019 | 10 Feb 2023 | In warranty 09 Feb 2027 | |
| Canon imageRUNNER 2630 ESC438-AST-0016 · CA374026B | Printer | Head Office | Embedded firmware | 22 Mar 2025 | In warranty 21 Mar 2028 | |
| Brother MFC-L8690 ESC438-AST-0017 · BR849452C | Printer | Head Office | Embedded firmware | 29 Mar 2024 | In warranty 29 Mar 2027 | |
| Fortinet FortiGate 60F ESC438-AST-0018 · FO705088B | Firewall | Head Office | Fireware 12.10 | 17 Oct 2023 | In warranty 16 Oct 2027 | |
| Draytek Vigor 2927 ESC438-AST-0019 · DR410764C | Firewall | Head Office | DrayOS 4.4 | 07 May 2025 | Expired 07 May 2026 | |
| Cisco CBS350-24P ESC438-AST-0020 · CI529834D | Switch | Head Office | Managed firmware | 09 Jun 2026 | In warranty 09 Jun 2027 | |
| Ubiquiti U6-Pro ESC438-AST-0021 · UB603607A | Wireless AP | Branch | UniFi 8.x | 16 Sep 2025 | In warranty 16 Sep 2027 | |
| Aruba AP-515 ESC438-AST-0022 · AR979119A | Wireless AP | Head Office | UniFi 8.x | 01 Sep 2025 | Expiring soon 01 Sep 2026 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 8 | 0 | 8 | 0% |
| Desktop | 2 | 0 | 2 | 0% |
| Server | 1 | 0 | 1 | 0% |
| Printer | 2 | 0 | 2 | 0% |
| Firewall | 2 | 0 | 2 | 0% |
| Switch | 1 | 0 | 1 | 0% |
| Wireless AP | 2 | 0 | 2 | 0% |
| Mobile | 2 | 0 | 2 | 0% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.