Software position
12 licensed products on the registerProducts
12
0 on a support contract
Not on contract
12
£1,700 a year at listed rates
Annual support value
£0
No software support contract
Support calls
6
£412.5 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation | T64028 | Workstations | Not on contract | — |
| O3NUS | Opera 3 Current Users Version 12.0.6 | T25050 | Terminal server | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger Version 6.8.4 | T31756 | Terminal server | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger Version 4.8.8 | T65753 | Server - Sql1 | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger Version 9.8.9 | T51345 | Server - Ap-Host | Not on contract | — |
| O3INV | Opera 3 Invoicing | T61178 | Server - Sql1 | Not on contract | — |
| O3POP | Opera 3 Purchase Order Processing | T23412 | Workstations | Not on contract | — |
| O3SCT | Opera 3 Stock Control Version 6.9.10 | T11284 | Workstations | Not on contract | — |
| O3COS | Opera 3 Costing | T70511 | Terminal server | Not on contract | — |
| O3PAY | Opera 3 Payroll & HR Version 2.6.13 | T76262 | Server - Ap-Host | Not on contract | — |
| O3REP | Opera 3 Reporter | T96223 | Server - Ap-Host | Not on contract | — |
| O3CRE | Opera 3 Credit Management | T52923 | Server - Ap-Host | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £37.5New user added and permissions setOpera 3 Purchase Ledger · Julie Herbert · 27 Feb 2026
- £75Nominal period end would not runOpera 3 Nominal Ledger · Kelly Gregory · 08 Sep 2025
- £150Email payslips would not clear — SQL service restartedOpera 3 Stock Control · Anne-Marie Cable · 30 May 2025
- £75Invoice imported twice from the job systemOpera 3 Purchase Ledger · Anne-Marie Cable · 03 May 2025
- £56.25Invoice imported twice from the job systemOpera 3 System Foundation · Kelly Gregory · 30 Sep 2024
- £18.75Email payslips would not clear — SQL service restartedOpera 3 Invoicing · Anne-Marie Cable · 18 Sep 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.