Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 23 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode delegated-fallback.
- 21 Aug 2026Finding raised: 19 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 17 Aug 2026Pipeline: Dell laptop refresh - 30 units — LostOpportunitiesOwner Barry Rankin. No response. Next with Account Manager.
- 07 Aug 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 01 Aug 2026Pipeline: 45-seat Microsoft 365 E3 migration + Intune — With CustomerOpportunitiesOwner Alex Vokes. Call made. Next with Customer.
- 30 Jun 2026Support Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 12 Jun 2026Finding raised: 39 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 03 Jun 2026Finding raised: 1 contract up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 02 Jun 2026Finding raised: 2 contracts have passed its end dateAlertsSupport · critical · CON-LAPSED
- 01 Jun 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 29 May 2026Licensing Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 29 May 2026Finding raised: 15 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 28 May 20262 users removed this monthUsersUser count moved from 19 to 17.
- 12 Apr 2026Added 4 licencesLicensingPurchased total 31 → 35.
- 01 Mar 2026Added 6 licencesLicensingPurchased total 25 → 31.
Events in view
15 of 28 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.