Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_far705 Primary key — never changes |
| Account number | FAR705 Links to ticketing and SQL |
| Display name | Farndale Print Solutions |
| Primary domain | farndaleprint.co.uk Microsoft tenant mapping aid |
| Tenant ID | far705-9735-4f2a-9c31-147326 |
| SQL external key | FAR705 |
| Account manager | Priya Raman |
| Status | Active |
| Created | 06 Apr 2024 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | GDAP / partner delegated |
| Relationship state | active Expiry 08 Feb 2027 |
| Last successful sync | 31 Jul 2026 11:00 UTC 4 weeks ago |
| Last attempt | 24 Aug 2026 11:00 UTC Result: failed |
| M365 data quality | Stale |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Farndale Print Solutions
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Ava AshbyPrimary | Finance Manager | [email protected] | 01229 337268 | Handles purchase orders and renewals |
| Marcus Ives | HR Manager | [email protected] | 01649 367941 | Starters and leavers |
Prototype controls
Demo-only switches for showing how the phases differ
FAR705 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.