Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 09 Aug 2026Finding raised: 10 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 08 Aug 2026Pipeline: VoIP telephony migration - 40 handsets — LostOpportunitiesOwner Barry Rankin. No response. Next with Third Party.
- 31 Jul 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 28 Jul 20263 users added this monthUsersUser count moved from 94 to 97.
- 24 Jul 2026Pipeline: Managed IT support contract (24 users) — Awaiting Third PartyOpportunitiesOwner Ben King. Quote prepared. Next with Third Party.
- 28 Jun 20265 users added this monthUsersUser count moved from 88 to 93.
- 16 Jun 2026Finding raised: 23 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 16 Jun 2026Finding raised: 10 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 14 Jun 2026Technical Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 13 Jun 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 16 May 2026Executive Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 16 May 2026Finding raised: 28 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 15 May 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 14 May 2026Finding raised: 1 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 03 May 2026Added 6 licencesLicensingPurchased total 110 → 116.
- 15 Apr 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 20264 users removed this monthUsersUser count moved from 94 to 90.
- 15 Mar 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Feb 20263 users removed this monthUsersUser count moved from 98 to 95.
- 17 Feb 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 15 Jan 20262 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
22 of 50 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.