Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
383
37 disabled · 36 guests
Assigned licences
369
85% of 432 purchased
Available licences
63
Assignable without purchase
M365 active usage
88%
336 of 383 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
392
91 over four years old
Renewals in 90 days
2
Next: Microsoft 365 Business Standard on 02 Oct 2026
Open support workload
28
656 eligible records in period
Average response
5.2 hr
263 quote, project and install records excluded
Not billed a year
£6,120
45 machines and 3 modules off contract
Customer health
59Needs review▼ 5
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
-3 in period (-0.7%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
369
assigned
- Project Plan 3101
- Microsoft 365 E376
- Exchange Online P1110
- Business Standard82
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Project Plan 3101/119
Microsoft 365 E376/89
Exchange Online P1110/129
Business Standard82/95
Support volume trend
Event measure, summed per bucket
263 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.