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Farndale Solicitors Group

FAR849ActiveManaged contract

farndalesolicitors.co.uk · Legal · Account manager Tom Whitfield · Farndale Group (head office of 3)

Microsoft 365Healthy3 days agoSupport & assets (SQL)Partial9 hr ago

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings

Customer master data

Immutable internal identity with external mapping keys

Internal CustomerId
cus_far849
Primary key — never changes
Account number
FAR849
Links to ticketing and SQL
Display name
Farndale Solicitors Group
Primary domain
farndalesolicitors.co.uk
Microsoft tenant mapping aid
Tenant ID
far849-9535-4f2a-9c31-699798
SQL external key
FAR849
Account manager
Tom Whitfield
Status
Active
Created
28 Feb 2022

Connection and collection

Authentication mode is independent of the data model

Auth method
Tenant app consent
Relationship state
active
Expiry 16 Sep 2027
Last successful sync
22 Aug 2026 10:00 UTC
3 days ago
Last attempt
25 Aug 2026 00:00 UTC
Result: success
M365 data quality
Healthy
SQL data quality
Partial
Mapped to the DCS API
Schedule
Weekly — users, licences, usage reports
Configurable per dataset and customer
Connection changes require the administrator role.

Branding

Saved once and reused automatically for future dashboards and packs

Editable
Customer logo

PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.

Meeting pack preview
Farndale Solicitors Group

Saved branding is applied to this customer's dashboard, exports and every future meeting pack.

Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.

Customer contacts

Who to speak to. Used for meeting invitations and pipeline follow-up.

NameRoleEmailPhoneNotes
Nadia KowalskiPrimaryPractice Manager[email protected]01293 662420Approves user changes
Idris PritchardHR Manager[email protected]01875 460229Starters and leavers
Nadia RowleyIT Coordinator[email protected]01202 126994Internal technical contact

Prototype controls

Demo-only switches for showing how the phases differ

FAR849 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.