Support agreementManaged contractFAR849-AGR347
Covered by a managed support agreement with an agreed SLA.
Customer since19 Jul 2021Response SLA4 hoursRateIncludedNotice60 daysMachines on contract347 of 392
45 in-service machines are not on a contractSee which machines →
Contract position
5 contract records for FAR849Active contracts
5
0 expired or cancelled
Annual contract value
£91,343.59
Active lines only
Renewals within 90 days
2
£48,229.33
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9515 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 347 machines · 45 in service and off it → | 347 | Rolling 90d notice · auto-renews | 09 May 2027 in 257d | — | £40,417.56 £10,104.39 quarterly | Scheduled | |
| 10284 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 301 seats | 12 months 60d notice | 02 Oct 2026 in 38d | — | £47,257 301 x £157 | Due in 90 days | |
| 10475 SOFT | Software support | Software Annual Contract DCS Covers 5 modules · 3 off it → | 5 | Rolling 30d notice · auto-renews | 29 Dec 2026 in 126d | — | £1,425 5 x £285 | Scheduled | |
| 10890 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | 12 months 30d notice · auto-renews | 19 Apr 2027 in 237d | — | £1,271.7 1 x £1,271.7 | Scheduled | |
| 11144 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 1 | Rolling 90d notice · auto-renews | 07 Nov 2026 in 74d | — | £972.33 1 x £972.33 | Due in 90 days |
Annual value by service line
Active contracts only
Microsoft 365 licences£47,257
Managed support£40,417.56
Software support£1,425
Backup and DR£1,271.7
Telephony£972.33
Next twelve months
Renewal dates in order
- 02 OctMicrosoft 365 Business StandardMicrosoft 365 licences38d
- 07 Nov3CX Hosted PBXTelephony74d
- 29 DecSoftware Annual ContractSoftware support126d
- 19 AprAmber Virtual Agent Per VMBackup and DR237d
- 09 MayHardware Quarterly ContractManaged support257d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.