Support agreementManaged contractFEN023-AGR941
Covered by a managed support agreement with an agreed SLA.
Customer since06 May 2022Response SLA8 hoursRateIncludedNotice90 daysMachines on contract54 of 59
5 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for FEN023Active contracts
6
1 expired or cancelled
Annual contract value
£22,434.73
Active lines only
Renewals within 90 days
0
£0
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9763 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 54 machines · 5 in service and off it → | 54 | 12 months 90d notice | 26 Dec 2026 in 123d | — | £7,242.74 £3,621.37 6 monthly | Scheduled | |
| 10210 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | 12 months 60d notice · auto-renews | 05 May 2027 in 253d | 01 Sep 2027 | £752.18 1 x £752.18 | Scheduled | |
| 10491 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 70 seats | Rolling 90d notice · auto-renews | 30 Jul 2027 in 339d | 12 Jan 2028 | £7,897.4 70 x £112.82 · 12.5% off | Scheduled | |
| 11066 SOFT | Software support | Software Annual Contract DCS Covers 8 modules · 1 off it → | 8 | 12 months 90d notice · auto-renews | 15 May 2027 in 263d | 30 Sep 2027 | £1,931 8 x £241.38 | Scheduled | |
| 11321 ESE057 | Endpoint protection | ESET Enterprise with MDR ESET | 71 seats | 36 months 30d notice | 26 May 2026 91d ago | — | £534.63 71 x £7.53 | Lapsed | |
| 11811 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | Rolling 30d notice · auto-renews | 05 May 2027 in 253d | — | £2,800.57 1 x £2,800.57 | Scheduled | |
| 12345 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 1 | 12 months 60d notice · auto-renews | 26 Apr 2027 in 244d | — | £1,810.84 1 x £1,810.84 | Scheduled |
Annual value by service line
Active contracts only
Managed support£7,994.92
Microsoft 365 licences£7,897.4
Email security£2,800.57
Software support£2,541.3
Connectivity£1,810.84
Next twelve months
Renewal dates in order
- 26 DecHardware 6 Mthly ContractManaged support123d
- 26 AprFTTP 900/110Connectivity244d
- 05 MayAnnual DCS Remote Server MonitoringManaged support253d
- 05 MayCyber Security Awareness inc GDPREmail security253d
- 15 MaySoftware Annual ContractSoftware support263d
- 30 JulMicrosoft 365 Business StandardMicrosoft 365 licences339d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.