Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_fen023 Primary key — never changes |
| Account number | FEN023 Links to ticketing and SQL |
| Display name | Fenwick Marine |
| Primary domain | fenwickmarine.com Microsoft tenant mapping aid |
| Tenant ID | fen023-2443-4f2a-9c31-549298 |
| SQL external key | FEN023 |
| Account manager | Tom Whitfield |
| Status | Active |
| Created | 20 Sep 2023 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Interactive delegated fallback |
| Relationship state | active Expiry 08 Oct 2027 |
| Last successful sync | 24 Aug 2026 19:00 UTC 14 hr ago |
| Last attempt | 25 Aug 2026 07:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Fenwick Marine
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Maya BeckettPrimary | Finance Manager | [email protected] | 01304 749804 | Handles purchase orders and renewals |
| Nadia Vaughan | Operations Manager | [email protected] | 01502 522742 | Day-to-day escalation contact |
Prototype controls
Demo-only switches for showing how the phases differ
FEN023 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.