Support agreementManaged contractGLE035-AGR372
Covered by a managed support agreement with an agreed SLA.
Customer since27 Jun 2024Response SLA4 hoursRateIncludedNotice60 daysMachines on contract131 of 138
7 in-service machines are not on a contractSee which machines →
Contract position
9 contract records for GLE035Active contracts
9
0 expired or cancelled
Annual contract value
£48,249.27
Active lines only
Renewals within 90 days
4
£25,360.06
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9809 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 131 machines · 7 in service and off it → | 131 | Rolling 90d notice · auto-renews | 03 Nov 2026 in 70d | — | £15,048.88 £3,762.22 quarterly | Due in 90 days | |
| 10285 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 5 | 12 months 60d notice | 29 Oct 2026 in 65d | — | £5,982.4 5 x £1,196.48 | Due in 90 days | |
| 10576 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 121 seats | 36 months 60d notice | 18 Apr 2027 in 236d | — | £17,387.7 121 x £143.7 | Scheduled | |
| 11070 SOFLA | Software support | Bespoke Software Support Contract DCS Covers 3 modules → | 1 | 36 months 90d notice | 06 Jun 2027 in 285d | 04 Oct 2027 | £1,283.19 1 x £1,283.19 | Scheduled | |
| 11207 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 118 seats | 12 months 60d notice · auto-renews | 12 Mar 2027 in 199d | — | £784.7 118 x £6.65 | Scheduled | |
| 11812 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 140 seats | 36 months 30d notice · auto-renews | 07 Jan 2027 in 135d | — | £536.2 140 x £3.83 | Scheduled | |
| 12060 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | 12 months 60d notice | 08 Aug 2027 in 348d | — | £2,897.42 1 x £2,897.42 | Scheduled | |
| 12474 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | 12 months 90d notice · auto-renews | 03 Nov 2026 in 70d | — | £2,045.35 1 x £2,045.35 | Due in 90 days | |
| 12810 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 1 | 36 months 30d notice · auto-renews | 11 Nov 2026 in 78d | — | £2,283.43 1 x £2,283.43 | Due in 90 days |
Annual value by service line
Active contracts only
Managed support£21,031.28
Microsoft 365 licences£17,387.7
Backup and DR£2,897.42
Hardware maintenance£2,283.43
Connectivity£2,045.35
Software support£1,283.19
Endpoint protection£784.7
Email security£536.2
Next twelve months
Renewal dates in order
- 29 OctAnnual Additional Server MonitoringManaged support65d
- 03 NovHardware Quarterly ContractManaged support70d
- 03 Nov1&1 Domain 1 Year RenewalConnectivity70d
- 11 NovHPE Foundation CareHardware maintenance78d
- 07 JanHornetSecurity 365 T P BusinessEmail security135d
- 12 MarPatch Manager PC Ann SubscriptionEndpoint protection199d
- 18 AprMicrosoft 365 Business StandardMicrosoft 365 licences236d
- 06 JunBespoke Software Support ContractSoftware support285d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.