Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 06 Aug 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 28 Jul 20266 users added this monthUsersUser count moved from 168 to 174.
- 23 Jul 2026Pipeline: Server refresh - 2x HPE DL360 + backup — DCS Action RequiredOpportunitiesOwner Rob Hall. Chasing. Next with DCS.
- 12 Jul 2026Added 8 licencesLicensingPurchased total 188 → 196.
- 06 Jul 2026Finding raised: 7 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 05 Jul 2026Finding raised: 48 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 28 Jun 20266 users added this monthUsersUser count moved from 160 to 166.
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 10 Jun 2026Finding raised: 33 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 09 Jun 2026Finding raised: 65 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 28 May 20263 users added this monthUsersUser count moved from 152 to 155.
- 23 May 2026Finding raised: MFA registration at 69% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 15 May 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 07 May 2026Finding raised: 7 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 05 May 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Apr 20264 users removed this monthUsersUser count moved from 156 to 152.
- 15 Apr 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 15 Apr 20268 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 20266 users removed this monthUsersUser count moved from 165 to 159.
- 15 Mar 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Feb 20269 users removed this monthUsersUser count moved from 176 to 167.
- 01 Feb 2026Added 7 licencesLicensingPurchased total 182 → 189.
- 28 Jan 20262 users removed this monthUsersUser count moved from 180 to 178.
- 25 Jan 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 15 Jan 20262 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
25 of 54 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.