Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_gra420 Primary key — never changes |
| Account number | GRA420 Links to ticketing and SQL |
| Display name | Granville Haulage Group |
| Primary domain | granvillehaulage.co.uk Microsoft tenant mapping aid |
| Tenant ID | gra420-2529-4f2a-9c31-612878 |
| SQL external key | GRA420 |
| Account manager | Priya Raman |
| Status | Active |
| Created | 23 Apr 2020 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | GDAP / partner delegated |
| Relationship state | active Expiry 02 Apr 2027 |
| Last successful sync | 22 Aug 2026 08:00 UTC 3 days ago |
| Last attempt | 24 Aug 2026 22:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Granville Haulage Group
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Lena FletcherPrimary | HR Manager | [email protected] | 01850 569955 | Starters and leavers |
| Kofi Bellamy | IT Coordinator | [email protected] | 01950 777848 | Internal technical contact |
Prototype controls
Demo-only switches for showing how the phases differ
GRA420 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.