Support agreementTime and materialsHAR015-AGR235
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since21 May 2021Response SLANo SLARate£110/hrNotice—Machines on contract40 of 69
29 in-service machines are not on a contractSee which machines →
Contract position
4 contract records for HAR015Active contracts
4
0 expired or cancelled
Annual contract value
£14,801.43
Active lines only
Renewals within 90 days
2
£13,516.11
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9802 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 75 seats | 12 months 30d notice | 04 Nov 2026 in 71d | — | £8,688.75 75 x £115.85 · 5% off | Due in 90 days | |
| 10210 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 8 modules · 1 off it → | 8 | 12 months 60d notice · auto-renews | 12 Feb 2027 in 171d | — | £1,065 8 x £133.13 | Scheduled | |
| 10468 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 72 seats | 12 months 90d notice | 16 Jun 2027 in 295d | 07 Oct 2027 | £220.32 72 x £3.06 | Scheduled | |
| 10951 HPE001 | Hardware maintenance | HPE Foundation Care HPE Covers 40 machines · 29 in service and off it → | 40 | 12 months 90d notice · auto-renews | 28 Aug 2026 in 3d | 31 Oct 2026 | £4,827.36 40 x £120.68 | Due now |
Annual value by service line
Active contracts only
Microsoft 365 licences£8,688.75
Hardware maintenance£4,827.36
Software support£1,935.6
Email security£220.32
Next twelve months
Renewal dates in order
- 28 AugHPE Foundation CareHardware maintenance3d
- 04 NovMicrosoft 365 Business StandardMicrosoft 365 licences71d
- 12 FebOpera 3 Annual LicenceSoftware support171d
- 16 JunHornetsecurity Advanced Threat ProtectionEmail security295d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.