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Hart Law LLP

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hartlaw.co.uk · Legal · Account manager Priya Raman

Microsoft 365Stale2 weeks agoSupport & assets (SQL)Healthy22 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Finding raised: 11 devices beyond their expected lifecycleAlerts
    Device lifecycle · warning · AST-AGE
    23 Aug 2026
  2. Finding raised: 5 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    16 Aug 2026
  3. Microsoft 365 sync throttledSync
    Datasets: users, licences, usage reports. Auth mode app-consent.
    10 Aug 2026
  4. Support Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    07 Aug 2026
  5. Finding raised: 21 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    04 Aug 2026
  6. Pipeline: Veeam backup licensing renewal — OrderedOpportunities
    Owner Alex Vokes. Order received. Next with Customer.
    28 Jul 2026
  7. 3 users added this monthUsers
    User count moved from 108 to 111.
    28 Jul 2026
  8. Executive Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    19 Jul 2026
  9. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jul 2026
  10. 3 users added this monthUsers
    User count moved from 104 to 107.
    28 Jun 2026
  11. Removed 3 licencesLicensing
    Purchased total 122 → 119.
    21 Jun 2026
  12. Finding raised: 33 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    14 Jun 2026
  13. Finding raised: Backup and DR is not on a DCS contractAlerts
    Security validation · information · CON-NO-BACKUP-AND-DR
    13 Jun 2026
  14. 2 users added this monthUsers
    User count moved from 101 to 103.
    28 May 2026
  15. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 May 2026
  16. Finding raised: Endpoint protection is not on a DCS contractAlerts
    Security validation · warning · CON-NO-ENDPOINT-PROTECTION
    12 May 2026
  17. 3 users removed this monthUsers
    User count moved from 104 to 101.
    28 Apr 2026
  18. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Apr 2026
  19. Added 8 licencesLicensing
    Purchased total 112 → 120.
    29 Mar 2026
  20. 4 users removed this monthUsers
    User count moved from 105 to 101.
    28 Mar 2026
  21. 3 users removed this monthUsers
    User count moved from 109 to 106.
    28 Feb 2026
  22. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  23. 6 users removed this monthUsers
    User count moved from 112 to 106.
    28 Jan 2026
  24. Executive Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    15 Jan 2026
  25. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jan 2026
  26. Licensing Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    04 Jan 2026

Events in view

26 of 45 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.