Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_hol790 Primary key — never changes |
| Account number | HOL790 Links to ticketing and SQL |
| Display name | Hollowbrook Electrical Associates |
| Primary domain | hollowbrookelectrical.co.uk Microsoft tenant mapping aid |
| Tenant ID | hol790-8487-4f2a-9c31-208771 |
| SQL external key | HOL790 |
| Account manager | Priya Raman |
| Status | Active |
| Created | 12 Feb 2020 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | GDAP / partner delegated |
| Relationship state | active Expiry 19 Dec 2026 |
| Last successful sync | 27 Jul 2026 22:00 UTC 4 weeks ago |
| Last attempt | 25 Aug 2026 05:00 UTC Result: partial |
| M365 data quality | Partial |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Hollowbrook Electrical Associates
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Nia FerrisPrimary | Managing Director | [email protected] | 01642 411329 | Decision maker for spend |
| Jasmine Okonkwo | Finance Manager | [email protected] | 01567 967602 | Handles purchase orders and renewals |
Prototype controls
Demo-only switches for showing how the phases differ
HOL790 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.