Support agreementManaged contractHUT539-AGR493
Covered by a managed support agreement with an agreed SLA.
Customer since04 Nov 2021Response SLA8 hoursRateIncludedNotice60 daysMachines on contract51 of 53
2 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for HUT539Active contracts
5
1 expired or cancelled
Annual contract value
£34,255.77
Active lines only
Renewals within 90 days
4
£17,033.97
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9752 HARB | Managed support | Hardware 6 Mthly Contract DCS | 1 | 12 months 90d notice | 27 Apr 2026 120d ago | 12 Nov 2026 | £1,124.92 £562.46 6 monthly | Lapsed | |
| 10105 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | 12 months 90d notice · auto-renews | 18 Oct 2026 in 54d | 21 Jan 2027 | £2,200.79 1 x £2,200.79 | Due in 90 days | |
| 10576 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 51 seats | 36 months 60d notice | 26 Oct 2026 in 62d | — | £7,352.67 51 x £144.17 | Due in 90 days | |
| 10771 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 49 seats | 12 months 60d notice | 18 Sep 2026 in 24d | — | £481.18 49 x £9.82 · 12.5% off | Due now | |
| 11523 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 3 | 36 months 60d notice | 26 Aug 2026 in 1d | — | £6,999.33 3 x £2,333.11 | Due now | |
| 11763 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 6 | 12 months 90d notice · auto-renews | 26 Dec 2026 in 123d | — | £17,221.8 6 x £2,870.3 | Scheduled |
Annual value by service line
Active contracts only
Connectivity£17,221.8
Microsoft 365 licences£7,352.67
Backup and DR£6,999.33
Managed support£2,200.79
Endpoint protection£481.18
Next twelve months
Renewal dates in order
- 26 AugAmber Vault Cloud Backup 3.5TBBackup and DR1d
- 18 SepESET PROTECT AdvancedEndpoint protection24d
- 18 OctAnnual DCS Remote Server MonitoringManaged support54d
- 26 OctMicrosoft 365 Business StandardMicrosoft 365 licences62d
- 26 DecFTTP 900/110Connectivity123d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.