Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
34
29 in service
Beyond expected life
4
Thresholds configurable per class
Unsupported OS
1
Out-of-support operating systems
Warranty expired
12
0 expiring within 90 days
On contract
25
86% of in-service machines
Maintenance a year
£3,268.28
£817.07 per invoice · quarterly
Not billed
£495
4 in-service machines off maintenance
Maintenance reconciliation
Contract 9621 · HARQ · billed quarterly
On maintenance
25
billed £817.07 per invoice
Annualised
£3,268.28
£3,180 at standard rates
In service, off maintenance
4
£495 a year at standard rates
Correctly excluded
5
Spare, retired or awaiting disposal
4 machines are in service without maintenance cover. At standard rates that is £495 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
29
in service
- Laptop15
- Desktop5
- Wireless AP3
- Mobile2
- Server1
- Printer1
- Firewall1
- Switch1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| HP EliteBook 840 G9 ILK480-AST-0001 · HP812946A | Laptop | Sophia Mensah | Branch | Windows 11 Pro 24H2 | 09 Sep 2022 | Expired 08 Sep 2024 |
| Dell Latitude E7470 ILK480-AST-0002 · DE520495D | Laptop | Charlie Marsh | Head Office | Windows 11 Pro 24H2 | 07 Sep 2025 | In warranty 06 Sep 2029 |
| Apple MacBook Air M2 ILK480-AST-0003 · AP714453B | Laptop | Maya Kowalski | Head Office | macOS 14 | 01 Aug 2025 | In warranty 01 Aug 2027 |
| Dell Latitude E7470 ILK480-AST-0004 · DE763427A | Laptop | Dominic Pritchard | Head Office | Windows 10 Pro 22H2 | 29 Apr 2021 | Expired 28 Apr 2024 |
| Dell Latitude 5440 ILK480-AST-0005 · DE494280D | Laptop | Leo Haines | Remote | Windows 11 Pro 23H2 | 26 Feb 2026 | In warranty 26 Feb 2027 |
| Dell Latitude E7470 ILK480-AST-0006 · DE933448C | Laptop | Ella Pritchard | Branch | Windows 11 Pro 24H2 | 18 Jan 2024 | Expired 17 Jan 2025 |
| Dell Latitude 5440 ILK480-AST-0007 · DE886867B | Laptop | Sophia Mensah | Site 2 | Windows 10 Pro 22H2 | 06 Jul 2025 | In warranty 05 Jul 2029 |
| Apple MacBook Pro 14 ILK480-AST-0008 · AP119123C | Laptop | Bethan Beckett | Site 2 | macOS 15 | 27 Feb 2024 | In warranty 26 Feb 2027 |
| Dell Latitude E7470 ILK480-AST-0009 · DE202672D | Laptop | Marcus Barnes | Head Office | Windows 10 Pro 22H2 | 26 Mar 2026 | In warranty 25 Mar 2029 |
| Dell Latitude E7470 ILK480-AST-0010 · DE710813B | Laptop | Maya Kowalski | Head Office | Windows 10 Pro 22H2 | 06 May 2021 | Expired 06 May 2023 |
| Apple MacBook Air M2 ILK480-AST-0011 · AP942455C | Laptop | Theo Sinclair | Head Office | macOS 15 | 14 Oct 2025 | In warranty 13 Oct 2029 |
| Apple MacBook Air M2 ILK480-AST-0012 · AP730112C | Laptop | Bethan Beckett | Head Office | macOS 15 | 11 Mar 2023 | Expired 10 Mar 2024 |
| HP ProBook 450 G6 ILK480-AST-0013 · HP614383A | Laptop | Dominic Rowley | Head Office | Windows 11 Pro 24H2 | 13 May 2022 | Expired 12 May 2025 |
| HP EliteBook 840 G9 ILK480-AST-0014 · HP442121D | Laptop | Gareth Ashby | Branch | Windows 11 Pro 24H2 | 10 Jan 2026 | In warranty 10 Jan 2028 |
| HP ProBook 450 G6 ILK480-AST-0015 · HP773585D | Laptop | Charlie Marsh | Head Office | Windows 11 Pro 23H2 | 18 Mar 2025 | Expired 18 Mar 2026 |
| HP EliteBook 840 G9 ILK480-AST-0016 · HP475485A | Laptop | Charlie Marsh | Head Office | Windows 10 Pro 22H2 | 20 Nov 2025 | In warranty 20 Nov 2027 |
| HP ProDesk 400 G7 ILK480-AST-0017 · HP610904D | Desktop | Ella Sinclair | Site 2 | Windows 11 Pro 24H2 | 19 May 2025 | In warranty 19 May 2027 |
| Lenovo ThinkCentre M70q ILK480-AST-0018 · LE380972A | Desktop | Ella Chandra | Site 2 | Windows 11 Pro 24H2 | 10 Aug 2022 | Expired 09 Aug 2026 |
| Dell OptiPlex 3050 ILK480-AST-0019 · DE357981C | Desktop | Chloe Mensah | Head Office | Windows 10 Pro 22H2 | 19 May 2025 | In warranty 18 May 2029 |
| Dell OptiPlex 3050 ILK480-AST-0020 · DE536655C | Desktop | Rhys Delaney | Site 2 | Windows 11 Pro 24H2 | 06 Apr 2025 | In warranty 05 Apr 2028 |
| Lenovo ThinkCentre M70q ILK480-AST-0021 · LE635085C | Desktop | Dominic Rowley | Head Office | Windows 10 Pro 21H2 | 21 Apr 2026 | In warranty 20 Apr 2028 |
| HP ProDesk 400 G7 ILK480-AST-0022 · HP731253A | Desktop | Callum Jameson | Head Office | Windows 11 Pro 24H2 | 14 Sep 2025 | In warranty 13 Sep 2029 |
| Lenovo ThinkCentre M70q ILK480-AST-0023 · LE792673C | Desktop | Theo Sinclair | Site 2 | Windows 10 Pro 21H2 | 09 Jul 2021 | Expired 08 Jul 2024 |
| Samsung Galaxy A54 ILK480-AST-0024 · SA548095C | Mobile | Callum Jameson | Head Office | Android 13 | 26 Jul 2026 | In warranty 25 Jul 2029 |
| Samsung Galaxy A54 ILK480-AST-0025 · SA314782A | Mobile | Nia Pritchard | Head Office | Android 14 | 23 Apr 2023 | In warranty 22 Apr 2027 |
| Samsung Galaxy S23 ILK480-AST-0026 · SA628649C | Mobile | Oscar Vaughan | Head Office | iOS 18 | 24 Mar 2026 | In warranty 24 Mar 2027 |
| HPE ProLiant DL360 Gen9 ILK480-AST-0027 · HP381332D | Server | Head Office | Windows Server 2012 R2 | 11 Nov 2020 | Expired 11 Nov 2023 | |
| Dell PowerEdge R640 ILK480-AST-0028 · DE403635B | Server | Head Office | Windows Server 2019 | 29 Sep 2024 | In warranty 28 Sep 2029 | |
| HP LaserJet M480 ILK480-AST-0029 · HP719875C | Printer | Head Office | Embedded firmware | 21 Dec 2024 | In warranty 21 Dec 2026 | |
| WatchGuard T35 ILK480-AST-0030 · WA412618C | Firewall | Head Office | FortiOS 7.4 | 11 Jul 2025 | In warranty 11 Jul 2027 | |
| HPE Aruba 2530 ILK480-AST-0031 · HP487889A | Switch | Head Office | Managed firmware | 17 Sep 2023 | Expired 16 Sep 2024 | |
| Ubiquiti UAP-AC-PRO ILK480-AST-0032 · UB153812C | Wireless AP | Head Office | Vendor firmware | 20 Dec 2024 | In warranty 20 Dec 2026 | |
| Ubiquiti U6-Pro ILK480-AST-0033 · UB238821A | Wireless AP | Remote | UniFi 8.x | 17 Jun 2023 | Expired 16 Jun 2026 | |
| Ubiquiti UAP-AC-PRO ILK480-AST-0034 · UB122598A | Wireless AP | Branch | UniFi 8.x | 06 Jan 2024 | Expired 05 Jan 2025 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 15 | 12 | 3 | 80% |
| Desktop | 5 | 5 | 0 | 100% |
| Server | 1 | 1 | 0 | 100% |
| Printer | 1 | 1 | 0 | 100% |
| Firewall | 1 | 1 | 0 | 100% |
| Switch | 1 | 1 | 0 | 100% |
| Wireless AP | 3 | 3 | 0 | 100% |
| Mobile | 2 | 1 | 1 | 50% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.