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Ilkley Print Solutions

ILK480ActiveManaged contract

ilkleyprint.co.uk · Print · Account manager Dan Okafor · Ilkley Holdings (site of 4)

Microsoft 365Healthy3 days agoSupport & assets (SQL)Healthy20 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Pipeline: 45-seat Microsoft 365 E3 migration + Intune — Awaiting Third PartyOpportunities
    Owner Alex Vokes. Awaiting customer. Next with Third Party.
    23 Aug 2026
  2. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode delegated-fallback.
    22 Aug 2026
  3. Pipeline: Firewall replacement and HA pair — OrderedOpportunities
    Owner Rob Hall. Order received. Next with Customer.
    06 Aug 2026
  4. Finding raised: 1 device running an unsupported operating systemAlerts
    Device lifecycle · critical · AST-OS-UNSUPPORTED
    19 Jul 2026
  5. Added 4 licencesLicensing
    Purchased total 40 → 44.
    19 Jul 2026
  6. Finding raised: 4 in-service machines sit outside the managed support scheduleAlerts
    Support · warning · CON-ASSET-UNCOVERED
    11 Jul 2026
  7. Finding raised: MFA registration at 82% of enabled usersAlerts
    Identity security · warning · SEC-MFA-COVERAGE
    28 Jun 2026
  8. 4 users removed this monthUsers
    User count moved from 37 to 33.
    28 Jun 2026
  9. Finding raised: 1 contract up for renewal within 90 daysAlerts
    Support · information · CON-RENEWAL-DUE
    03 Jun 2026
  10. Finding raised: 12 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    24 May 2026
  11. Technical Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    02 May 2026
  12. Finding raised: Endpoint protection is not on a DCS contractAlerts
    Security validation · warning · CON-NO-ENDPOINT-PROTECTION
    29 Apr 2026
  13. Added 5 licencesLicensing
    Purchased total 33 → 38.
    12 Apr 2026
  14. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Mar 2026
  15. 3 users added this monthUsers
    User count moved from 30 to 33.
    28 Feb 2026
  16. Technical Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    09 Feb 2026
  17. Licensing Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    04 Feb 2026
  18. 3 users removed this monthUsers
    User count moved from 33 to 30.
    28 Jan 2026
  19. Executive Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    02 Jan 2026

Events in view

19 of 26 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.