Support agreementTime and materialsSupport is billed by the hour. No SLA commitment and no proactive cover.
View contracts and renewals →Total assets
69
58 in service
Beyond expected life
11
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
29
2 expiring within 90 days
On contract
32
55% of in-service machines
Maintenance a year
£3,538.32
£3,538.32 per invoice · annual
Not billed
£2,520
26 in-service machines off maintenance
Maintenance reconciliation
Contract 11468 · HPE001 · billed annual
On maintenance
32
billed £3,538.32 per invoice
Annualised
£3,538.32
£3,455 at standard rates
In service, off maintenance
26
£2,520 a year at standard rates
Correctly excluded
11
Spare, retired or awaiting disposal
26 machines are in service without maintenance cover. At standard rates that is £2,520 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
58
in service
- Laptop22
- Thin Client11
- Mobile9
- Desktop8
- Wireless AP3
- Switch2
- Server1
- Printer1
- Firewall1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Apple MacBook Air M2 ILK751-AST-0001 · AP414719A | Laptop | Idris Marsh | Head Office | macOS 15 | 29 Mar 2024 | In warranty 28 Mar 2028 |
| Dell Latitude E7470 ILK751-AST-0002 · DE357819D | Laptop | Bethan Haines | Branch | Windows 11 Pro 24H2 | 23 May 2026 | In warranty 22 May 2030 |
| Apple MacBook Pro 14 ILK751-AST-0003 · AP469228A | Laptop | Idris Marsh | Remote | macOS 13 | 30 Jan 2026 | In warranty 30 Jan 2028 |
| Lenovo ThinkPad T14 ILK751-AST-0004 · LE368448C | Laptop | Leo Ferris | Head Office | Windows 10 Pro 22H2 | 21 Nov 2024 | In warranty 21 Nov 2027 |
| HP ProBook 450 G6 ILK751-AST-0005 · HP520132D | Laptop | Rhys Barnes | Head Office | Windows 11 Pro 24H2 | 01 Aug 2024 | Expired 01 Aug 2026 |
| Apple MacBook Pro 14 ILK751-AST-0006 · AP445858B | Laptop | Theo Beckett | Head Office | macOS 14 | 07 Aug 2023 | Expired 06 Aug 2025 |
| Apple MacBook Pro 14 ILK751-AST-0007 · AP416760A | Laptop | Freya Rowley | Branch | macOS 14 | 28 Feb 2023 | Expired 27 Feb 2025 |
| HP EliteBook 840 G9 ILK751-AST-0008 · HP561245D | Laptop | Alfie Ashby | Head Office | Windows 10 Pro 22H2 | 24 Oct 2021 | Expired 24 Oct 2022 |
| Apple MacBook Pro 14 ILK751-AST-0009 · AP448477A | Laptop | Oscar Okafor | Remote | macOS 15 | 28 Oct 2024 | Expiring soon 28 Oct 2026 |
| Dell Latitude E7470 ILK751-AST-0010 · DE213311C | Laptop | Oscar Okafor | Branch | Windows 10 Pro 22H2 | 11 Feb 2026 | In warranty 10 Feb 2030 |
| HP EliteBook 840 G9 ILK751-AST-0011 · HP824555C | Laptop | Gareth Whitfield | Head Office | Windows 11 Pro 23H2 | 13 Nov 2024 | Expired 13 Nov 2025 |
| Apple MacBook Pro 14 ILK751-AST-0012 · AP762565D | Laptop | Omar Okafor | Head Office | macOS 15 | 01 Jan 2026 | In warranty 31 Dec 2029 |
| Dell Latitude 5440 ILK751-AST-0013 · DE631852A | Laptop | Sophia Okafor | Branch | Windows 10 Pro 22H2 | 24 Aug 2023 | Expired 23 Aug 2024 |
| Apple MacBook Pro 14 ILK751-AST-0014 · AP157879A | Laptop | Gareth Ives | Remote | macOS 15 | 29 May 2026 | In warranty 29 May 2027 |
| Dell Latitude 5440 ILK751-AST-0015 · DE954792B | Laptop | Henry Ashby | Branch | Windows 10 Pro 22H2 | 10 Apr 2022 | Expired 09 Apr 2025 |
| Dell Latitude 7420 ILK751-AST-0016 · DE898336A | Laptop | Theo Pritchard | Branch | Windows 11 Pro 24H2 | 12 Mar 2023 | In warranty 11 Mar 2027 |
| Apple MacBook Pro 14 ILK751-AST-0017 · AP224289B | Laptop | Leo Ferris | Head Office | macOS 14 | 09 Jan 2024 | Expired 08 Jan 2025 |
| Dell Latitude 5440 ILK751-AST-0018 · DE136173C | Laptop | Oscar Okafor | Site 2 | Windows 10 Pro 22H2 | 30 Oct 2020 | Expired 30 Oct 2023 |
| Dell Latitude 5440 ILK751-AST-0019 · DE794832C | Laptop | Jack Grierson | Site 2 | Windows 10 Pro 22H2 | 12 Oct 2023 | Expired 11 Oct 2025 |
| Dell Latitude E7470 ILK751-AST-0020 · DE514010B | Laptop | Dominic Nkemelu | Head Office | Windows 11 Pro 24H2 | 24 Apr 2024 | In warranty 23 Apr 2028 |
| HP ProBook 450 G6 ILK751-AST-0021 · HP426873A | Laptop | Ella Marsh | Branch | Windows 11 Pro 24H2 | 28 Jun 2025 | In warranty 28 Jun 2027 |
| Apple MacBook Pro 14 ILK751-AST-0022 · AP148161D | Laptop | Maya Chandra | Head Office | macOS 15 | 01 Dec 2024 | In warranty 30 Nov 2028 |
| Dell Latitude E7470 ILK751-AST-0023 · DE492725A | Laptop | Maya Chandra | Head Office | Windows 10 Pro 22H2 | 08 Feb 2025 | In warranty 08 Feb 2028 |
| Dell Latitude 7420 ILK751-AST-0024 · DE676064D | Laptop | Idris Ashby | Head Office | Windows 10 Pro 22H2 | 08 Feb 2023 | Expired 07 Feb 2025 |
| Lenovo ThinkPad T14 ILK751-AST-0025 · LE325133C | Laptop | Oscar Okafor | Head Office | Windows 11 Pro 24H2 | 16 Mar 2022 | Expired 16 Mar 2023 |
| HP EliteBook 840 G9 ILK751-AST-0026 · HP229293A | Laptop | Nia Ives | Head Office | Windows 11 Pro 24H2 | 07 Oct 2022 | Expiring soon 06 Oct 2026 |
| HP ProDesk 400 G7 ILK751-AST-0027 · HP440046D | Desktop | Oscar Okafor | Head Office | Windows 11 Pro 24H2 | 09 Jun 2026 | In warranty 08 Jun 2030 |
| Lenovo ThinkCentre M70q ILK751-AST-0028 · LE641576A | Desktop | Henry Marsh | Head Office | Windows 10 Pro 22H2 | 04 Apr 2025 | In warranty 03 Apr 2028 |
| Dell OptiPlex 3050 ILK751-AST-0029 · DE201483C | Desktop | Freya Beckett | Remote | Windows 10 Pro 21H2 | 10 Mar 2024 | In warranty 09 Mar 2028 |
| HP ProDesk 400 G7 ILK751-AST-0030 · HP709705A | Desktop | Omar Okafor | Branch | Windows 11 Pro 24H2 | 01 Dec 2025 | In warranty 30 Nov 2029 |
| Dell OptiPlex 3050 ILK751-AST-0031 · DE920484D | Desktop | Henry Ashby | Remote | Windows 11 Pro 24H2 | 06 Aug 2025 | Expired 06 Aug 2026 |
| Lenovo ThinkCentre M70q ILK751-AST-0032 · LE607684C | Desktop | Dominic Nkemelu | Head Office | Windows 10 Pro 21H2 | 30 Dec 2025 | In warranty 30 Dec 2026 |
| HP ProDesk 400 G7 ILK751-AST-0033 · HP871665A | Desktop | Omar Okafor | Branch | Windows 10 Pro 21H2 | 07 Sep 2025 | In warranty 06 Sep 2028 |
| Dell OptiPlex 7010 ILK751-AST-0034 · DE588917B | Desktop | George Mensah | Branch | Windows 11 Pro 24H2 | 26 Jan 2023 | Expired 26 Jan 2024 |
| Dell OptiPlex 7010 ILK751-AST-0035 · DE994517D | Desktop | Idris Ashby | Head Office | Windows 10 Pro 21H2 | 25 May 2020 | Expired 25 May 2022 |
| Samsung Galaxy S23 ILK751-AST-0036 · SA700157A | Mobile | Amelia Ferris | Head Office | iOS 18 | 13 Nov 2023 | In warranty 12 Nov 2027 |
| Samsung Galaxy S23 ILK751-AST-0037 · SA442292B | Mobile | Theo Whitfield | Head Office | iOS 18 | 28 Sep 2023 | Expiring soon 27 Sep 2026 |
| Samsung Galaxy A54 ILK751-AST-0038 · SA260226B | Mobile | Gareth Ives | Head Office | iOS 18 | 16 May 2023 | Expired 15 May 2024 |
| Samsung Galaxy A54 ILK751-AST-0039 · SA544304C | Mobile | Ella Marsh | Branch | Android 13 | 04 Feb 2025 | Expired 04 Feb 2026 |
| Apple iPhone 12 ILK751-AST-0040 · AP511130C | Mobile | Leo Okafor | Head Office | iOS 17 | 02 Jan 2023 | Expired 02 Jan 2024 |
| Apple iPhone 14 ILK751-AST-0041 · AP356479C | Mobile | Henry Mensah | Remote | Android 13 | 17 Aug 2025 | In warranty 17 Aug 2027 |
| Apple iPhone 12 ILK751-AST-0042 · AP444392C | Mobile | Leo Ferris | Head Office | iOS 17 | 11 Dec 2025 | In warranty 11 Dec 2027 |
| Samsung Galaxy S23 ILK751-AST-0043 · SA509169D | Mobile | Grace Delaney | Head Office | Android 14 | 30 Nov 2024 | Expired 30 Nov 2025 |
| Apple iPhone 14 ILK751-AST-0044 · AP329240D | Mobile | Callum Halstead | Head Office | Android 13 | 21 May 2021 | Expired 20 May 2024 |
| Apple iPhone 14 ILK751-AST-0045 · AP142685C | Mobile | Leo Okafor | Head Office | iOS 18 | 23 Aug 2025 | In warranty 23 Aug 2027 |
| Dell Wyse 5070 ILK751-AST-0046 · DE809800C | Thin Client | Jack Grierson | Head Office | Windows 10 IoT | 10 Oct 2021 | Expired 10 Oct 2022 |
| IGEL UD3 ILK751-AST-0047 · IG954821D | Thin Client | George Vaughan | Remote | Windows 10 IoT | 01 Apr 2025 | Expired 01 Apr 2026 |
| IGEL UD3 ILK751-AST-0048 · IG386336C | Thin Client | Omar Ferris | Branch | Windows 10 IoT | 23 Aug 2021 | Expired 23 Aug 2023 |
| Dell Wyse 5070 ILK751-AST-0049 · DE509700B | Thin Client | Henry Jameson | Head Office | ThinPro | 31 Jul 2024 | In warranty 31 Jul 2027 |
| HP t640 ILK751-AST-0050 · HP646455D | Thin Client | Jack Grierson | Head Office | ThinPro | 20 Jan 2025 | In warranty 20 Jan 2028 |
| Dell Wyse 5070 ILK751-AST-0051 · DE645475B | Thin Client | Freya Rowley | Branch | Windows 10 IoT | 17 Sep 2021 | Expired 17 Sep 2022 |
| IGEL UD3 ILK751-AST-0052 · IG528830A | Thin Client | Harry Vaughan | Head Office | ThinPro | 13 Mar 2026 | In warranty 12 Mar 2030 |
| Dell Wyse 5070 ILK751-AST-0053 · DE695776B | Thin Client | Freya Beckett | Head Office | Windows 10 IoT | 31 Mar 2020 | Expired 30 Mar 2024 |
| Dell Wyse 5070 ILK751-AST-0054 · DE579153A | Thin Client | Theo Pritchard | Remote | Windows 10 IoT | 26 Apr 2024 | In warranty 26 Apr 2027 |
| IGEL UD3 ILK751-AST-0055 · IG782996D | Thin Client | Amelia Grierson | Branch | ThinPro | 25 Apr 2025 | In warranty 24 Apr 2029 |
| IGEL UD3 ILK751-AST-0056 · IG943409C | Thin Client | Sophia Okafor | Site 2 | Windows 10 IoT | 27 Nov 2023 | Expired 26 Nov 2024 |
| HP t640 ILK751-AST-0057 · HP268539A | Thin Client | Ruby Delaney | Branch | Windows 10 IoT | 06 Aug 2025 | In warranty 06 Aug 2027 |
| HP t640 ILK751-AST-0058 · HP290416A | Thin Client | Oscar Okafor | Head Office | Windows 10 IoT | 01 Dec 2019 | Expired 30 Nov 2020 |
| Dell Wyse 5070 ILK751-AST-0059 · DE568723D | Thin Client | Harry Halstead | Branch | ThinPro | 17 Jan 2024 | In warranty 16 Jan 2028 |
| Dell PowerEdge R750 ILK751-AST-0060 · DE418540C | Server | Site 2 | Windows Server 2022 | 30 Jan 2024 | In warranty 29 Jan 2027 | |
| HPE ProLiant DL380 Gen10 ILK751-AST-0061 · HP804763B | Server | Head Office | Windows Server 2022 | 14 Jun 2023 | In warranty 13 Jun 2027 | |
| Canon imageRUNNER 2630 ILK751-AST-0062 · CA419144A | Printer | Remote | Embedded firmware | 12 Jan 2024 | Expired 11 Jan 2025 | |
| Canon imageRUNNER 2630 ILK751-AST-0063 · CA467533D | Printer | Head Office | Embedded firmware | 16 Aug 2025 | In warranty 15 Aug 2029 | |
| WatchGuard T35 ILK751-AST-0064 · WA899780D | Firewall | Head Office | Fireware 12.10 | 05 Jan 2025 | In warranty 05 Jan 2027 | |
| HPE Aruba 2530 ILK751-AST-0065 · HP150908A | Switch | Remote | Managed firmware | 10 Sep 2019 | Expired 09 Sep 2020 | |
| HPE Aruba 2530 ILK751-AST-0066 · HP448659A | Switch | Head Office | Managed firmware | 06 Dec 2024 | In warranty 05 Dec 2028 | |
| Ubiquiti UAP-AC-PRO ILK751-AST-0067 · UB115777D | Wireless AP | Head Office | Vendor firmware | 12 Aug 2019 | Expired 11 Aug 2021 | |
| Ruckus R550 ILK751-AST-0068 · RU579067A | Wireless AP | Site 2 | UniFi 8.x | 31 Jan 2024 | In warranty 30 Jan 2028 | |
| Ruckus R550 ILK751-AST-0069 · RU595550D | Wireless AP | Head Office | Vendor firmware | 28 Sep 2021 | Expired 28 Sep 2022 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 22 | 12 | 10 | 55% |
| Desktop | 8 | 5 | 3 | 63% |
| Server | 1 | 1 | 0 | 100% |
| Printer | 1 | 1 | 0 | 100% |
| Firewall | 1 | 0 | 1 | 0% |
| Switch | 2 | 1 | 1 | 50% |
| Wireless AP | 3 | 2 | 1 | 67% |
| Thin Client | 11 | 5 | 6 | 45% |
| Mobile | 9 | 5 | 4 | 56% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.