Support agreementManaged contractING222-AGR426
Covered by a managed support agreement with an agreed SLA.
Customer since02 Aug 2022Response SLA2 hoursRateIncludedNotice90 daysMachines on contract21 of 22
1 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for ING222Active contracts
7
0 expired or cancelled
Annual contract value
£6,864.99
Active lines only
Renewals within 90 days
1
£1,187.23
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9739 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 21 machines · 1 in service and off it → | 21 | 12 months 60d notice | 29 Nov 2026 in 96d | — | £2,282.84 £570.71 quarterly | Scheduled | |
| 10290 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 36 months 90d notice · auto-renews | 29 Sep 2026 in 35d | — | £1,187.23 1 x £1,187.23 | Due in 90 days | |
| 10368 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 22 seats | 36 months 90d notice · auto-renews | 22 Apr 2027 in 240d | — | £2,818.42 22 x £128.11 | Scheduled | |
| 10745 ESE052 | Endpoint protection | ESET PROTECT Entry ESET | 20 seats | Rolling 30d notice · auto-renews | 29 Dec 2026 in 126d | — | £93.8 20 x £4.69 | Scheduled | |
| 11275 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 18 seats | 12 months 90d notice | 19 May 2027 in 267d | 23 Dec 2027 | £51.3 18 x £2.85 | Scheduled | |
| 11886 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 18 seats | Rolling 30d notice · auto-renews | 19 Apr 2027 in 237d | — | £50.94 18 x £2.83 | Scheduled | |
| 12048 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 1 | 12 months 90d notice · auto-renews | 09 Aug 2027 in 349d | — | £380.46 1 x £380.46 | Scheduled |
Annual value by service line
Active contracts only
Managed support£3,470.07
Microsoft 365 licences£2,818.42
Connectivity£380.46
Endpoint protection£93.8
Email security£51.3
Backup and DR£50.94
Next twelve months
Renewal dates in order
- 29 SepAnnual Additional Server MonitoringManaged support35d
- 29 NovHardware Quarterly ContractManaged support96d
- 29 DecESET PROTECT EntryEndpoint protection126d
- 19 AprAmber Vault M365 Backup / MailboxBackup and DR237d
- 22 AprMicrosoft 365 Business PremiumMicrosoft 365 licences240d
- 19 MayHornetSecurity 365 T P BusinessEmail security267d
- 09 AugFTTP 900/110Connectivity349d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.