Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 21 Aug 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 21 Aug 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Jul 20263 users added this monthUsersUser count moved from 39 to 42.
- 20 Jul 2026Pipeline: Veeam backup licensing renewal — On HoldOpportunitiesOwner Rob Hall. On hold. Next with Customer.
- 15 Jul 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 12 Jul 2026Finding raised: 8 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 28 Jun 2026Added 7 licencesLicensingPurchased total 37 → 44.
- 28 Jun 20264 users added this monthUsersUser count moved from 35 to 39.
- 26 Jun 2026Finding raised: SLA achievement at 89.5% over the last 90 daysAlertsSupport · information · SUP-SLA
- 01 Jun 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 28 May 20262 users added this monthUsersUser count moved from 33 to 35.
- 21 May 2026Finding raised: OneDrive adoption at 44% of enabled usersAlertsAdoption · information · ADO-ONEDRIVE
- 11 May 2026Finding raised: 1 contract up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 10 May 2026Added 4 licencesLicensingPurchased total 33 → 37.
- 06 May 2026Finding raised: MFA registration at 74% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 14 Apr 2026Executive Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Mar 20262 users added this monthUsersUser count moved from 31 to 33.
- 22 Feb 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
Events in view
19 of 30 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.