Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
47
38 in service
Beyond expected life
11
Thresholds configurable per class
Unsupported OS
1
Out-of-support operating systems
Warranty expired
16
0 expiring within 90 days
On contract
35
92% of in-service machines
Maintenance a year
£4,431.48
£1,107.87 per invoice · quarterly
Not billed
£280
3 in-service machines off maintenance
Maintenance reconciliation
Contract 9572 · HARQ · billed quarterly
On maintenance
35
billed £1,107.87 per invoice
Annualised
£4,431.48
£4,290 at standard rates
In service, off maintenance
3
£280 a year at standard rates
Correctly excluded
9
Spare, retired or awaiting disposal
3 machines are in service without maintenance cover. At standard rates that is £280 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
38
in service
- Laptop20
- Mobile6
- Desktop5
- Wireless AP3
- Server1
- Printer1
- Firewall1
- Switch1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Dell Latitude 5440 JAR154-AST-0001 · DE184500D | Laptop | Omar Haines | Head Office | Windows 11 Pro 24H2 | 15 Dec 2024 | In warranty 15 Dec 2027 |
| Lenovo ThinkPad T14 JAR154-AST-0002 · LE139617D | Laptop | Bethan Ives | Remote | Windows 11 Pro 24H2 | 29 Jul 2022 | Expired 28 Jul 2025 |
| Dell Latitude 5440 JAR154-AST-0003 · DE344653C | Laptop | Theo Mensah | Head Office | Windows 10 Pro 22H2 | 12 Nov 2022 | Expired 11 Nov 2024 |
| Dell Latitude E7470 JAR154-AST-0004 · DE314471B | Laptop | Amelia Ferris | Head Office | Windows 10 Pro 22H2 | 01 Jul 2021 | Expired 30 Jun 2024 |
| Apple MacBook Pro 14 JAR154-AST-0005 · AP309568B | Laptop | Farrah Rowley | Remote | macOS 14 | 25 May 2025 | In warranty 25 May 2027 |
| Dell Latitude 7420 JAR154-AST-0006 · DE331094B | Laptop | Grace Mensah | Remote | Windows 11 Pro 24H2 | 14 Jul 2025 | In warranty 13 Jul 2029 |
| Dell Latitude 5440 JAR154-AST-0007 · DE537588D | Laptop | Lena Fletcher | Remote | Windows 11 Pro 24H2 | 28 Oct 2021 | Expired 27 Oct 2025 |
| Lenovo ThinkPad T14 JAR154-AST-0008 · LE349156C | Laptop | Lena Fletcher | Remote | Windows 10 Pro 22H2 | 13 Apr 2021 | Expired 12 Apr 2025 |
| Dell Latitude 7420 JAR154-AST-0009 · DE845347C | Laptop | Chloe Okonkwo | Head Office | Windows 11 Pro 24H2 | 13 Jul 2026 | In warranty 13 Jul 2027 |
| Dell Latitude 5440 JAR154-AST-0010 · DE829913B | Laptop | Theo Mensah | Head Office | Windows 11 Pro 24H2 | 04 May 2022 | Expired 04 May 2023 |
| Apple MacBook Air M2 JAR154-AST-0011 · AP156145A | Laptop | Gareth Haines | Head Office | macOS 15 | 20 Aug 2025 | In warranty 20 Aug 2027 |
| Apple MacBook Pro 14 JAR154-AST-0012 · AP380613B | Laptop | Ruby Chandra | Head Office | macOS 15 | 25 Jun 2024 | Expired 25 Jun 2025 |
| HP ProBook 450 G6 JAR154-AST-0013 · HP516335D | Laptop | Nadia Okonkwo | Head Office | Windows 10 Pro 22H2 | 08 Apr 2026 | In warranty 07 Apr 2028 |
| Dell Latitude 7420 JAR154-AST-0014 · DE511368C | Laptop | Farrah Kowalski | Head Office | Windows 11 Pro 24H2 | 09 Apr 2022 | Expired 08 Apr 2026 |
| HP ProBook 450 G6 JAR154-AST-0015 · HP804819B | Laptop | Ruby Pritchard | Head Office | Windows 11 Pro 23H2 | 21 Jul 2026 | In warranty 21 Jul 2027 |
| Dell Latitude E7470 JAR154-AST-0016 · DE842165B | Laptop | Alfie Pritchard | Head Office | Windows 11 Pro 23H2 | 26 Jan 2023 | In warranty 25 Jan 2027 |
| HP EliteBook 840 G9 JAR154-AST-0017 · HP140538C | Laptop | Noah Beckett | Head Office | Windows 11 Pro 24H2 | 12 Sep 2025 | In warranty 11 Sep 2029 |
| Lenovo ThinkPad T14 JAR154-AST-0018 · LE334560D | Laptop | Alfie Pritchard | Head Office | Windows 11 Pro 24H2 | 04 Jul 2026 | In warranty 03 Jul 2028 |
| HP ProBook 450 G6 JAR154-AST-0019 · HP993130A | Laptop | Olivia Halstead | Head Office | Windows 10 Pro 22H2 | 16 Jun 2021 | Expired 16 Jun 2022 |
| Dell Latitude 5440 JAR154-AST-0020 · DE490309C | Laptop | Noah Sinclair | Branch | Windows 11 Pro 24H2 | 12 Apr 2023 | Expired 11 Apr 2026 |
| Dell Latitude E7470 JAR154-AST-0021 · DE105070D | Laptop | Marcus Beckett | Head Office | Windows 11 Pro 23H2 | 17 Feb 2025 | In warranty 17 Feb 2028 |
| Dell Latitude 7420 JAR154-AST-0022 · DE857131B | Laptop | Idris Fletcher | Site 2 | Windows 11 Pro 24H2 | 29 Mar 2024 | Expired 29 Mar 2026 |
| Apple MacBook Air M2 JAR154-AST-0023 · AP584864C | Laptop | Marcus Beckett | Head Office | macOS 14 | 16 Jun 2025 | In warranty 16 Jun 2027 |
| Apple MacBook Pro 14 JAR154-AST-0024 · AP698562D | Laptop | Olivia Halstead | Head Office | macOS 14 | 01 May 2025 | In warranty 01 May 2027 |
| Apple MacBook Pro 14 JAR154-AST-0025 · AP856721C | Laptop | Imogen Jameson | Remote | macOS 15 | 25 Jul 2025 | In warranty 24 Jul 2029 |
| Dell Latitude 5440 JAR154-AST-0026 · DE324434A | Laptop | Ruby Chandra | Head Office | Windows 11 Pro 24H2 | 22 Jul 2025 | Expired 22 Jul 2026 |
| Apple MacBook Air M2 JAR154-AST-0027 · AP461333B | Laptop | Hana Barnes | Head Office | macOS 15 | 04 May 2023 | In warranty 03 May 2027 |
| Lenovo ThinkCentre M70q JAR154-AST-0028 · LE942745D | Desktop | Hana Marsh | Branch | Windows 11 Pro 24H2 | 03 Mar 2024 | Expired 03 Mar 2026 |
| Dell OptiPlex 3050 JAR154-AST-0029 · DE189871B | Desktop | Noah Pritchard | Head Office | Windows 10 Pro 21H2 | 22 May 2024 | Expired 22 May 2026 |
| HP ProDesk 400 G7 JAR154-AST-0030 · HP948123A | Desktop | Hana Marsh | Head Office | Windows 11 Pro 24H2 | 04 Dec 2024 | In warranty 03 Dec 2028 |
| Dell OptiPlex 7010 JAR154-AST-0031 · DE653818D | Desktop | Noah Pritchard | Remote | Windows 10 Pro 21H2 | 24 Jul 2018 | Expired 24 Jul 2019 |
| Lenovo ThinkCentre M70q JAR154-AST-0032 · LE141878B | Desktop | Bethan Grierson | Head Office | Windows 10 Pro 21H2 | 03 Apr 2024 | In warranty 03 Apr 2027 |
| Dell OptiPlex 7010 JAR154-AST-0033 · DE461669A | Desktop | Chloe Okonkwo | Branch | Windows 10 Pro 21H2 | 25 Aug 2020 | Expired 25 Aug 2022 |
| Apple iPhone 14 JAR154-AST-0034 · AP169461B | Mobile | Sophia Jameson | Head Office | Android 13 | 23 Jul 2017 | Expired 23 Jul 2019 |
| Samsung Galaxy A54 JAR154-AST-0035 · SA949614A | Mobile | Rhys Sowande | Head Office | iOS 18 | 28 Jun 2024 | Expired 28 Jun 2026 |
| Apple iPhone 12 JAR154-AST-0036 · AP349887B | Mobile | Samir Nkemelu | Site 2 | iOS 18 | 09 Feb 2023 | Expired 09 Feb 2024 |
| Apple iPhone 12 JAR154-AST-0037 · AP558308D | Mobile | Idris Fletcher | Head Office | Android 13 | 25 Sep 2025 | In warranty 25 Sep 2027 |
| Apple iPhone 12 JAR154-AST-0038 · AP897937B | Mobile | Gareth Haines | Head Office | Android 13 | 26 Jul 2025 | Expired 26 Jul 2026 |
| Apple iPhone 12 JAR154-AST-0039 · AP419505B | Mobile | Ella Vaughan | Head Office | Android 13 | 05 Apr 2020 | Expired 05 Apr 2023 |
| Apple iPhone 14 JAR154-AST-0040 · AP886211A | Mobile | Freya Mensah | Head Office | Android 13 | 25 Nov 2019 | Expired 24 Nov 2020 |
| HPE ProLiant DL380 Gen10 JAR154-AST-0041 · HP911480D | Server | Head Office | Windows Server 2012 R2 | 29 Apr 2018 | Expired 28 Apr 2021 | |
| Kyocera ECOSYS M5526 JAR154-AST-0042 · KY138476A | Printer | Remote | Embedded firmware | 04 Feb 2023 | Expired 03 Feb 2026 | |
| Fortinet FortiGate 60F JAR154-AST-0043 · FO849261B | Firewall | Head Office | DrayOS 4.4 | 06 Nov 2020 | Expired 05 Nov 2024 | |
| Ubiquiti USW-Pro-24 JAR154-AST-0044 · UB664826C | Switch | Remote | Managed firmware | 06 Mar 2025 | In warranty 05 Mar 2028 | |
| Ubiquiti U6-Pro JAR154-AST-0045 · UB366272C | Wireless AP | Head Office | UniFi 8.x | 04 Feb 2026 | In warranty 04 Feb 2027 | |
| Ruckus R550 JAR154-AST-0046 · RU701659A | Wireless AP | Remote | Vendor firmware | 14 Dec 2024 | In warranty 14 Dec 2027 | |
| Ubiquiti UAP-AC-PRO JAR154-AST-0047 · UB758534D | Wireless AP | Head Office | UniFi 8.x | 18 Feb 2024 | In warranty 17 Feb 2027 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 20 | 19 | 1 | 95% |
| Desktop | 5 | 5 | 0 | 100% |
| Server | 1 | 1 | 0 | 100% |
| Printer | 1 | 1 | 0 | 100% |
| Firewall | 1 | 1 | 0 | 100% |
| Switch | 1 | 0 | 1 | 0% |
| Wireless AP | 3 | 2 | 1 | 67% |
| Mobile | 6 | 6 | 0 | 100% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.