Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 12 Aug 2026Pipeline: SharePoint intranet build — Meeting OrganisedOpportunitiesOwner Alex Vokes. Email sent. Next with Customer.
- 11 Aug 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 06 Aug 2026Finding raised: 1 contract up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 28 Jul 20263 users added this monthUsersUser count moved from 57 to 60.
- 18 Jul 2026Finding raised: 11 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 15 Jul 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 01 Jul 2026Finding raised: 11 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 28 Jun 20262 users added this monthUsersUser count moved from 54 to 56.
- 06 Jun 2026Finding raised: 3 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 28 May 20262 users removed this monthUsersUser count moved from 56 to 54.
- 22 May 2026Finding raised: 1 device running an unsupported operating systemAlertsDevice lifecycle · critical · AST-OS-UNSUPPORTED
- 20 May 2026Finding raised: 16 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 06 May 2026Licensing Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 19 Apr 2026Added 8 licencesLicensingPurchased total 73 → 81.
- 28 Mar 20263 users removed this monthUsersUser count moved from 59 to 56.
- 08 Mar 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Feb 20263 users removed this monthUsersUser count moved from 63 to 60.
- 06 Feb 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Jan 20262 users removed this monthUsersUser count moved from 66 to 64.
Events in view
20 of 37 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.