Support agreementManaged contractJAR154-AGR170
Covered by a managed support agreement with an agreed SLA.
Customer since13 Nov 2024Response SLA1 hourRateIncludedNotice90 daysMachines on contract35 of 38
3 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for JAR154Active contracts
6
0 expired or cancelled
Annual contract value
£18,237.35
Active lines only
Renewals within 90 days
1
£140.94
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9572 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 35 machines · 3 in service and off it → | 35 | 36 months 90d notice | 02 Jun 2027 in 281d | — | £4,431.48 £1,107.87 quarterly | Scheduled | |
| 10210 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 53 seats | 12 months 30d notice | 25 Jan 2027 in 153d | — | £10,665.72 53 x £201.24 | Scheduled | |
| 10542 MJM002 | Software support | M J M Kwickstock Licence MJM Covers 2 modules · 1 off it → | 2 | 12 months 60d notice | 31 Dec 2026 in 128d | — | £100 2 x £50 | Scheduled | |
| 11078 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 41 seats | Rolling 30d notice · auto-renews | 14 Feb 2027 in 173d | — | £245.59 41 x £5.99 · 12.5% off | Scheduled | |
| 11425 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 54 seats | Rolling 90d notice · auto-renews | 23 Oct 2026 in 59d | 05 May 2027 | £140.94 54 x £2.61 | Due in 90 days | |
| 11678 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 1 | 12 months 60d notice | 29 Jan 2027 in 157d | — | £2,653.62 1 x £2,653.62 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£10,665.72
Managed support£4,431.48
Backup and DR£2,653.62
Software support£1,309.87
Endpoint protection£245.59
Email security£140.94
Next twelve months
Renewal dates in order
- 23 OctHornetsecurity Advanced Threat ProtectionEmail security59d
- 31 DecM J M Kwickstock LicenceSoftware support128d
- 25 JanMicrosoft 365 Business PremiumMicrosoft 365 licences153d
- 29 JanAmber Vault Cloud Backup 3.5TBBackup and DR157d
- 14 FebESET PROTECT AdvancedEndpoint protection173d
- 02 JunHardware Quarterly ContractManaged support281d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.