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Jarrow Solicitors LLP

JAR555ActiveManaged contract

jarrowsolicitors.co.uk · Legal · Account manager Rachel Byrne · Jarrow Holdings (head office of 6)

Microsoft 365Healthy3 days agoSupport & assets (SQL)Healthy5 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Showing this year · figures use the latest valid snapshot in the period.

Microsoft 365

Latest snapshot 23 Aug 2026
Active users
264
23 disabled · 16 guests
Assigned licences
238
78% of 304 purchased
Available licences
66
Assignable without purchase
M365 active usage
84%
223 of 264 enabled users

Service and health

Support, contract and asset data from the DCS API
Assets in service
261
72 over four years old
Renewals in 90 days
2
Next: Annual DCS Remote Server Monitoring on 30 Sep 2026
Open support workload
21
598 eligible records in period
Average response
4.4 hr
255 quote, project and install records excluded
Not billed a year
£3,704
25 machines and 5 modules off contract
Customer health
61Needs review 6

User count trend

01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month

-1 in period (-0.3%)

Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.

Licence mix

Assigned licences at 23 Aug 2026

238
assigned
  • Business Premium75
  • Business Standard95
  • Exchange Online P140
  • Microsoft 365 E328

Microsoft 365 adoption trend

Share of enabled users active in each period

Microsoft usage reports can lag by up to 48 hours.

Licence utilisation

Assigned against purchased, by product

Business Premium75/96
Business Standard95/121
Exchange Online P140/51
Microsoft 365 E328/36
Open licensing module

Support volume trend

Event measure, summed per bucket

255 excluded records

Excluded records are shown for volume context only and never affect response, resolution or SLA figures.

Asset age profile

In-service assets by age band

Expected lifecycle thresholds are configurable per asset class.

Findings for review0 critical6 warning5 information